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Gifts & Vouchers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/redu-group | Feefo

Displaying all 281 reviews

Trusted Customer

3 years ago

Date of purchase: 12/02/2021

Be aware -these are NOT print off vouchers

It is not made clear that these are Not printable vouchers. I wanted to put in with a gift.

Nicole

Gifts & Vouchers

3 years ago

Hello, Thank for taking the time to leave a review. You do not need to print your eGift card in order to use it. However, you can still print your eGift if that is what you prefer. If you would like to get in touch at info@giftsvouchers.co.uk a member of the team would be happy to walk you through how to do this. Thank you, Nicole

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Trusted Customer

3 years ago

Date of purchase: 12/03/2021

It got there in the end

Great customer service, but unfortunately my mate never received the gift on his birthday,

Nicole

Gifts & Vouchers

3 years ago

Hi there, Thank you for taking the time to leave a review, I am sorry your recipient did not receive the e-Gift Card in time for their birthday. Please get in touch at info@giftsvouchers.co.uk if we can assist with anything else. Thank you

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Denise

3 years ago

Date of purchase: 12/03/2021

What Denise said about Gifts & Vouchers:

Will use again

Easy to follow website. Quick delivery-via e-mail. Great for gifts on the go.

Nina

Gifts & Vouchers

3 years ago

Hi Denise, Thank you for your review 😊 Please let us know if you have any other questions or suggestions - you can get in touch at info@giftsvouchers.co.uk.

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Trusted Customer

3 years ago

Date of purchase: 12/02/2021

The E voucher system is so useful saving time and means the gift gets there

They were most prompt and efficient in dealing with my order I would certainly recommend them to anyone the E Voucher system is really great

Nina

Gifts & Vouchers

3 years ago

Hi there, Thank you for taking the time to leave a review, we really appreciate your feedback 😊 Please let us know if you have any other questions or suggestions - you can get in touch at info@giftsvouchers.co.uk.

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Vivian Cholakova

3 years ago

Date of purchase: 12/02/2021

What Vivian Cholakova said about Gifts & Vouchers:

Really quick and easy.

Nina

Gifts & Vouchers

3 years ago

Thank you for your feedback and choosing our service, please let us know if you need anything else. 😊

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Barbara Eastleigh

3 years ago

Date of purchase: 12/01/2021

What Barbara Eastleigh said about Gifts & Vouchers:

Not happy wants a gift card to give to a friend

I wanted a gift card to give it to a friend so it cost me double couldn’t give her my phone very disappointed

Nina

Gifts & Vouchers

3 years ago

Hi Barbara, Thank you for taking the time to leave a review, I am very sorry you feel you have not had a positive experience with the service. Our eGift Cards are sent via email (we can send them straight to your recipient too!). This is a great way to access your code instantly at your fingertips. Alternatively we find some customers prefer to place an order and have this emailed to themselves so they can print out the eGift Card and pop it in a greetings card or forward this to their recipient at a specific time. Please contact us at info@giftsvouchers.co.uk if there is anything else we can assist with. Thank you.

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Lynne Decosemo

3 years ago

Date of purchase: 11/29/2021

What Lynne Decosemo said about Gifts & Vouchers:

Confused

I was under the impression I would get actual card to give out, I don’t understand what I’ve got , they are only in my emails

Nina

Gifts & Vouchers

3 years ago

Hi Lynne, Thank you for taking the time to leave a review, I am very sorry you feel you have not had a positive experience with the service. Our eGift Cards are sent via email (we can send them straight to your recipient too!). This is a great way to access your code instantly at your fingertips. Alternatively we find some customers prefer to place an order and have this emailed to themselves so they can print out the eGift Card and pop it in a greetings card or forward this to their recipient at a specific time. Please contact us at info@giftsvouchers.co.uk if there is anything else we can assist with.

Lynne Decosemo

3 years ago

Thank you I understand a little better now, I’m an old fart so it confused me

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Trusted Customer

3 years ago

Date of purchase: 11/24/2021

Great service, Nicole was very helpful

Nina

Gifts & Vouchers

3 years ago

Hello, Thank you for taking the time to leave a review. I will be sure to pass your kind words onto our team member Nicole 😊

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Trusted Customer

3 years ago

Date of purchase: 11/23/2021

good service thank u just hope mum likes her present lol

Nicole

Gifts & Vouchers

3 years ago

Hi there, Thank you for taking the time to leave a review, I hope your Mum enjoys her e-Gift Card 🎄😊 If you need anything else, please get in touch at info@giftsvouchers.co.uk

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Anne Cochran

Wetherby

3 years ago

Date of purchase: 11/28/2021

What Anne Cochran said about Gifts & Vouchers:

Please get in touch to send £25 voucher to correct E-mail address

If the voucher fails to reach the E-mail address it was bought for you should inform the address that paid for the voucher

Nicole

Gifts & Vouchers

3 years ago

Hi Anne, Thank you for your feedback. Please accept our apologies. I can see your order was processed and issued successfully, however this may have ended up in your recipient's junk/spam folder. Just in case, I have resent this to the email address provided now. If you could please get in touch with us at info@giftsvouchers.co.uk, so that we can ensure this has been received and resolved for you as soon as possible. Thank you, Nicole

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About Gifts & Vouchers

Gift Cards from 200+ High Street and Online Stores that can be personalised and sent in seconds. We pride ourselves on delivering a fantastic selection of Gift Cards, E-gifts, Vouchers, Personalised Gifts and Experience Days.

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0191 5630995

2 Lighthouse View, Spectrum Business Park, Seaham, Durham, SR7 7PR, United Kingdom

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