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Quoteline Direct Reviews

Service
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ratings over the past year

Quoteline Direct is no longer an active Feefo customer
Displaying all 1,770 reviews
Trusted Customer
6 years ago
Date of purchase: 05/24/2019
Best service
RB
Robert Battle
Hull
6 years ago
Date of purchase: 05/14/2019
What Robert Battle said about Quoteline Direct:
Good service
Very good last year so quite happy to renew again
Trusted Customer
6 years ago
Date of purchase: 05/21/2019
Disappointed........,
Although the customer service assistant was very helpful in assisting me with my moving home quote/enquiry as an existing customer. I was very disappointed that when I went on compare the market I...

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Lucy
Quoteline Direct
6 years ago
Hi Carol, Thanks for your comments. It's great to hear of the high level of customer service you received, but we are disappointed to learn of the differences in price you discovered and are keen to investigate exactly what has happened here. A senior member of staff has since spoken with you and resolved the issue. Thanks for bringing this to light as we are continually trying to improve our processes, and observations like this, help us to do so. You have confirmed that you are happy to stay with us, thank you for your continued custom. Kind regards, Lucy
Trusted Customer
6 years ago
Date of purchase: 05/25/2019
Top quality advise and customer service.
Helped me numerous times over the years. All the staff are very hospitable and set a high standard of customer service. The call waiting time however is ridiculous. My last call took 1:45hrs to...

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Trusted Customer
6 years ago
Date of purchase: 05/25/2019
very reactive and competent
Trusted Customer
6 years ago
Date of purchase: 05/24/2019
good price and services
ZS
Zulfiquar Shah
6 years ago
Date of purchase: 05/10/2019
What Zulfiquar Shah said about Quoteline Direct:
Great
Great will tell friends
Trusted Customer
6 years ago
Date of purchase: 05/06/2019
They are very helpful The communication is excellent with them i I’m please so I got my insurance with Quoteline Direct’s
AS
Anthony Snell
6 years ago
Date of purchase: 05/06/2019
What Anthony Snell said about Quoteline Direct:
Have used the service a few times now, would like it to ask less repetitive questions. Other wise good if you like interacting with robots
Trusted Customer
6 years ago
Date of purchase: 04/25/2019
Very helpful call handler who answered all queries and sorted out policy in a very short time frame to ensure we were covered. Thank you
About Quoteline Direct
Quoteline Direct is an insurance broker with a difference. We have been helping people to cut the cost of their insurance premiums for more than 45 years, and because we negotiate directly with the biggest names in the business; we can offer highly competitive packages some of which you won't find anywhere else.
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Botanical House, Botanical Avenue,, Old Trafford, Lancashire, M16 0PQ, United Kingdom
Why trust Feefo reviews?

About Quoteline Direct
Quoteline Direct is an insurance broker with a difference. We have been helping people to cut the cost of their insurance premiums for more than 45 years, and because we negotiate directly with the biggest names in the business; we can offer highly competitive packages some of which you won't find anywhere else.