S o , s o , s l o w.
Have not received the bearings to give it a proper rating.
Meghan S
Quality Bearings Online
3 years ago
Hi Eric,
Thank you for bringing this to our attention and leaving us your feedback. I've been looking into your order and, first of all, let me apologise for the delay you have experienced.
Please accept my apologies on behalf of the team.
I have tracked your order and the shipment is out for delivery today (6th Feb 23). However, I can see that there were delays during the shipping process which we will be speaking to UPS about, as it's not clear what has caused them.
This is not the usual service we deliver, nor is it the standard we are known for and pride ourselves on. As such, I'd like to refund you the full cost of your shipping by way of an apology. We missed the mark but we'd like to try and put it right.
I'll be speaking to our accounts team this morning and someone will be in touch with you to confirm the refund has been processed.
Once again, I do apologise for the delay. If you'd like to speak further to a member of our team about this, please feel free to get in touch via customerservice@qualitybearingsonline.com or by calling on +6464658494.
Thank you
Meghan
Customer Service at Quality Bearings Online
ER
Eric
3 years ago
Received bearings 12 days after ordering. Bearings are marked exactly as was ordered. Thank you.
Product reviews
Date of purchase: 01/25/2023
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Shaun Halder
Feefo Verified
3 years ago
What Shaun Halder said about Quality Bearings Online:
Service fine good products
Meghan S
Quality Bearings Online
3 years ago
Thank you, Shaun. If you have any feedback on how we can earn that 5th star in the future, please let us know!
Product reviews
Date of purchase: 01/26/2023
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Chris Newbold
Feefo Verified
3 years ago
What Chris Newbold said about Quality Bearings Online:
Had the item I wanted which had proved difficult to find in small quantity at a reasonable price. Quick delivery too. Recommended.
Meghan S
Quality Bearings Online
3 years ago
Thanks, Chris! We really appreciate your comments and the 5 Stars!
Date of purchase: 01/21/2023
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Shruti shah
Feefo Verified
3 years ago
What Shruti shah said about Quality Bearings Online:
We like your speedy delivery
Meghan S
Quality Bearings Online
3 years ago
I'm so glad you liked our fast delivery, Shruti! Thank you for your review
Product reviews
Date of purchase: 01/09/2023
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Trusted Customer
Feefo Verified
3 years ago
Happy to find the bearings. Shipping was fast
Meghan S
Quality Bearings Online
3 years ago
Thank you for the 5 Stars, Chad!
Product reviews
Date of purchase: 01/09/2023
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BRANDY HUNT
Feefo Verified
3 years ago
What BRANDY HUNT said about Quality Bearings Online:
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.