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Qdos Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,105 reviews

Trusted Customer

11 years ago

A big improvement on what I had before.

Trusted Customer

11 years ago

The website doesn't generate errors if there was a problem with payment. I was charged…

The website doesn't generate errors if there was a problem with payment. I was charged 4 times via on-line payment. eventually completed the payment over the phone. Money was refunded pretty quickly.

Qdos Contractor

Qdos

11 years ago

Thank you for your feedback and let me apologise for the difficulties you experienced with our system when you purchased your insurance. Our system should generate an error message during a problem transaction so please accept my sincere apologies if this did not appear. I have emailed you direct so please do not hesitate to contact me should you wish to discuss this matter further. Thank you Hannah

Trusted Customer

11 years ago

No comment

Trusted Customer

11 years ago

Very useful

Trusted Customer

11 years ago

Simple & professional

Trusted Customer

11 years ago

Trusted Customer

11 years ago

An option to speak to someone would have been helpful

Qdos Contractor

Qdos

11 years ago

We are sorry you felt like you couldn't speak to anyone here as we are available to speak to during office hours. If you have any queries about your review please call 01162 690 992 and speak to Matt who is dealing with your Public Sector IR35 Solution. Many thanks Steph Kane

Trusted Customer

11 years ago

My insurance was due for renewal at the beginning of September. In the month before…

My insurance was due for renewal at the beginning of September. In the month before this I received about 12 e-mails and around 8 phone calls asking me to renew. If it hadn't been for the fact that...

Qdos Contractor

Qdos

11 years ago

Thank you for your feedback. We have a renewal process in place which is designed to ensure that our clients have ample opportunity to renew. Feedback we have received in the past indicates that limited renewal correspondence can be missed and we endeavor to ensure that no customer is left without insurance as a result of our processes. We are constantly reviewing our renewal methods and your feedback is important to us. I have emailed you directly so please do not hesitate to contact me further should you wish to discuss. Thank you Hannah

Trusted Customer

11 years ago