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Pure Collection US Reviews

https://us.purecollection.com
Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.2
/5

5

4

3

2

1

81

23

13

3

12

132

ratings over the past year

Displaying all 1,936 reviews
PA
Patty
Denver
4 months ago
Date of purchase: 03/28/2025
What Patty said about Pure Collection US:
Sweater review
Easy to order and track. Also phone availability for questions.
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Customer Service
Pure Collection US
3 months ago
Good morning Patty, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
4 months ago
Date of purchase: 04/03/2025
Item not received
I have not received the item .
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PA
Patricia
Boise
4 months ago
Date of purchase: 04/02/2025
What Patricia said about Pure Collection US:
Too short
I didn't need service but it did arrive quickly
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Customer Service
Pure Collection US
3 months ago
Good morning Patricia, Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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KA
Kay
4 months ago
Date of purchase: 04/01/2025
What Kay said about Pure Collection US:
I expect reliable delivery, and I got it.
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Customer Service
Pure Collection US
3 months ago
Good morning Kay, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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NA
Nancy
4 months ago
Date of purchase: 03/25/2025
What Nancy said about Pure Collection US:
I don't remember anything about the service.
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Customer Service
Pure Collection US
4 months ago
Good morning Nancy, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services
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JA
Janis
NYC
4 months ago
Date of purchase: 03/18/2025
What Janis said about Pure Collection US:
Beautiful Velvet jeans
Great service, especially since the package needs to come through US Customs.
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Customer Service
Pure Collection US
4 months ago
Good afternoon Janis, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
4 months ago
Date of purchase: 03/18/2025
Pink striped sweater
Good.
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Customer Service
Pure Collection US
4 months ago
Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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CA
Carol
Tucson
4 months ago
Date of purchase: 03/13/2025
What Carol said about Pure Collection US:
Two unfortunate pieces.
It was delivered safely and in a reasonable time frame. The shipping charge to send anything back of course is outrageous but that is the fault of the US Postal Service, not Pure.
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PA
Pamela
New York City
4 months ago
Date of purchase: 03/13/2025
What Pamela said about Pure Collection US:
Wonderful top!
No problems
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Customer Service
Pure Collection US
4 months ago
Good afternoon Pamela, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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Trusted Customer
4 months ago
Date of purchase: 03/17/2025
Lovely top
I had no problems with this order.
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Customer Service
Pure Collection US
4 months ago
Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.
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About Pure Collection US
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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0344 848 1030
Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection US
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.