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Promo Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/promo-direct | Feefo

Displaying all 1,157 reviews

Leigh Edwards

London

3 months ago

Date of purchase: 04/01/2025

What Leigh Edwards said about Promo Direct:

Always the best service from Simon, Mushy at the team!

Kelly

Promo Direct

2 months ago

Thank you for the wonderful feedback! We're so glad to hear that Simon, Mushy, and the team have consistently delivered great service and quality products. We really appreciate your recommendation and look forward to working with you again soon!

Product reviews

Leanne Blenkhorn

3 months ago

Date of purchase: 04/01/2025

What Leanne Blenkhorn said about Promo Direct:

Excellent products and service

Communication was fantastic. Highly recommend for everyone, with any branding needs.

Kelly

Promo Direct

2 months ago

Thank you for your fantastic review! We're thrilled to hear you’re happy with the tote bags and that our team was able to meet your expectations. Communication and fast turnaround are key to us, and it’s great to know you experienced both. We really appreciate your recommendation and can’t wait to work with you again!

Product reviews

Stuart Cox

3 months ago

Date of purchase: 04/01/2025

What Stuart Cox said about Promo Direct:

Great service

Kelly

Promo Direct

3 months ago

Thank you for your feedback! We're glad you had a great experience and appreciate your support.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 04/04/2025

Great service and excellent quality lanyards

Perfect every step of the way.

Kelly

Promo Direct

3 months ago

Thank you for the wonderful feedback! We're so glad to hear that you're happy with the service and quality of the lanyards. It's great to know that Mushy and the team kept you well informed throughout the process. We truly appreciate your support!

Product reviews

Trusted Customer

3 months ago

Date of purchase: 04/04/2025

Mushy is a star!

Customer service was amazing! Mushy went above and beyond providing excellent service.

Kelly

Promo Direct

3 months ago

Thank you so much for your kind words! We're thrilled to hear that Mushy provided you with exceptional service and that you’re happy with both the product and delivery. We truly appreciate your recommendation and look forward to serving you again in the future!

Product reviews

Phillipa Inman

Warrington, UK

3 months ago

Date of purchase: 04/01/2025

What Phillipa Inman said about Promo Direct:

Service is amazing and very efficient.

Kelly

Promo Direct

3 months ago

Thank you for your continued trust in us! We're so happy to hear that our service and lanyards have consistently met your expectations. We truly appreciate your loyalty and look forward to working with you again in the future!

Product reviews

Alex GALLOP

3 months ago

Date of purchase: 04/01/2025

What Alex GALLOP said about Promo Direct:

Excellent service.

Kelly

Promo Direct

3 months ago

Thank you for the great feedback! We're so glad to hear you’re happy with both the quality and the fast turnaround. We appreciate your support and look forward to serving you again soon!

Product reviews

Trusted Customer

3 months ago

Date of purchase: 03/31/2025

School Lanyards

The customer service was fantastic, the product was very high quality, and the delivery was speedy.

Kelly

Promo Direct

3 months ago

Thank you for the fantastic feedback! We’re so happy to hear that you were pleased with both the customer service and the quality of the school lanyards. Speedy delivery is always a priority for us, and we’re glad everything met your expectations. We look forward to serving you again in the future!

Product reviews

Trusted Customer

4 months ago

Date of purchase: 03/12/2025

Fantastic Service

An excellent service. I would highly recommend. I had a slight issue ordering online but this was dealt with immediately by Simon. I have been kept informed fully as my request was processed and...

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Kelly

Promo Direct

3 months ago

Thank you so much for the wonderful feedback! We’re thrilled to hear that Simon and Mushy were able to assist you quickly and ensure everything went smoothly with your order. It’s great to know you’re happy with the product and the service. We truly appreciate your recommendation and look forward to helping you again in the future!

Product reviews

Charlee Phillips

London

4 months ago

Date of purchase: 03/11/2025

What Charlee Phillips said about Promo Direct:

Great personalised pens and mints

Great service and amazing products.

Kelly

Promo Direct

3 months ago

Thank you for the fantastic feedback! We're so glad to hear that the personalised mints and pens were a hit at your company event. Mushtaq and Corey will be thrilled to hear your kind words! We truly appreciate your trust and look forward to working with you again in the future!

Product reviews

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About Promo Direct

We are the UK’s leading supplier of promotional and branded products. Our solid reputation is backed by the industry’s fastest lead times and a full selection of personalisable products. Over 25+ years, our London-based team has helped hundreds of thousands of global brands reach their marketing goals with top-quality promotional products. Whatever your budget, whatever your idea, we’ll make it happen.

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0203 195 7581

Churchill House,, 120 Bunns Lane, london, Greater London, nw72as, United Kingdom

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Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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Promo Direct Reviews

LanyardsMore reviews of this product (787)View product websiteI have always received the best customer service from Simon, Mushy and the team. The lanyards have always been great quality and I would thoroughly recommend Promo Direct to anyone

Printed Lanyards & Tote BagsMore reviews of this product (1)View product websiteFantastic service as per usual. The team are great and we love the new tote bags. Turnaround time was fantastic and communication was excellent throughout.

LanyardsMore reviews of this product (787)View product websiteCompetitive and great service.

LanyardsMore reviews of this product (787)View product websiteSmooth ordering process, quick delivery, excellent quality lanyards. Mushy, Customer Experience and Dispatch Manager at Promodirect, provided me with regular updates which kept me well informed on...Read all

LanyardsMore reviews of this product (787)View product websiteAmazing customer service provided by Mushy! As well as a quality product and fast production and delivery. Would definitely recommend.

LanyardsMore reviews of this product (787)View product websiteExcellent service as always... We've this company several times now for our lanyards and each time they have been perfect.

WristbandsMore reviews of this product (108)View product websiteGreat quality and super fast turn-around!

LanyardsMore reviews of this product (787)View product websiteGreat customer service, high quality product, speedy delivery.

LanyardsMore reviews of this product (787)View product websiteA great product as described.

Mints & PensMore reviews of this product (1)View product websiteWe ordered 120 personalised mints and 50 personalised pens for a company event that looked great. Mushtaq and Corey were both very helpful throughout, I would definitely order again through them!

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