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Promo Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/promo-direct | Feefo

Displaying all 1,157 reviews

Trusted Customer

1 month ago

Date of purchase: 06/05/2025

Amazing service and quick delivery, really pleased

Kelly

Promo Direct

1 month ago

Thanks so much! We’re happy you’re pleased with the service and delivery. Looking forward to helping you again!

Product reviews

Trusted Customer

1 month ago

Date of purchase: 06/03/2025

Good quality products

Great customer service from both Mushy and Simon, they kept me informed from the initial ordering to the delivery of the products. Very satisfied with product quality, would use Promo Direct again.

Kelly

Promo Direct

1 month ago

Thank you for your great feedback! We’re happy you’re satisfied with the product quality and our customer service. Mushy, Simon, and the team appreciate your kind words. We look forward to working with you again!

Product reviews

Becky Franklin

Lincoln

1 month ago

Date of purchase: 06/03/2025

What Becky Franklin said about Promo Direct:

Large Lanyard Order

Both Mushy and Simon were always prompt with replying to any queries that I had from the beginning. They were very efficient in providing samples and completing a very large order. They were very...

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Kelly

Promo Direct

1 month ago

Thank you for your kind words! We’re glad Mushy and Simon could help you throughout your large order. It’s great to hear you found our communication and service helpful. We appreciate your business and look forward to working with you again!

Product reviews

Trusted Customer

1 month ago

Date of purchase: 06/03/2025

Great service - friendly, helpful and great communication from start to finish.

Kelly

Promo Direct

1 month ago

Thank you for your wonderful feedback! We’re happy to hear you enjoyed our friendly service and communication, and that you’re pleased with the product quality. We appreciate your support!

Product reviews

Zara Briggs

London

1 month ago

Date of purchase: 06/03/2025

What Zara Briggs said about Promo Direct:

Great service! The team are great - I spoke to Corey, Mushy and Simon. They're very attentive and always quick to reply to any questions.

Kelly

Promo Direct

1 month ago

Thanks so much for your kind words! Corey, Mushy, Simon, and the whole team appreciate it. We’re glad to hear our service has been helpful year after year. Looking forward to supporting your events again!

Product reviews

Trusted Customer

1 month ago

Date of purchase: 06/03/2025

Lanyards

Good interaction and prompt delivery of the items.,

Kelly

Promo Direct

1 month ago

Thank you for your continued support! We’re glad you’re happy with our service and product quality. We look forward to working with you again soon!

Product reviews

Lara Ross

Manchester

1 month ago

Date of purchase: 05/14/2025

What Lara Ross said about Promo Direct:

Great product, great customer service

Speedy and efficient customer service from Corey in particular. A great end product was received, exactly when agreed, and in perfect condition. I will certainly use Promo again and would...

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Kelly

Promo Direct

1 month ago

Thank you for your wonderful review! We're thrilled to hear that Corey provided speedy and efficient service, and that you're happy with the end product. We truly appreciate your recommendation and look forward to working with you again soon!

Product reviews

Trusted Customer

1 month ago

Date of purchase: 05/16/2025

Amazing service

The service was excellent. So friendly and helpful

Kelly

Promo Direct

1 month ago

Thank you for the great feedback! We're so glad you had a positive experience with our friendly and helpful service. We appreciate your support!

Charlee Phillips

london

1 month ago

Date of purchase: 05/07/2025

What Charlee Phillips said about Promo Direct:

Great Product!

Great service and quick delivery turn over!

Kelly

Promo Direct

1 month ago

Thank you for your positive feedback! We're so glad to hear you're happy with the branded bottles and our quick delivery. We appreciate your business and look forward to working with you again soon!

Product reviews

Charlee Phillips

London

1 month ago

Date of purchase: 05/14/2025

What Charlee Phillips said about Promo Direct:

Printed Paper Bags

The service from Promo Direct is always amazing!

Kelly

Promo Direct

1 month ago

Thank you for your great feedback! We're so glad to hear you're happy with the printed bags and our service. We appreciate your recommendation and look forward to assisting you again in the future!

Product reviews

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About Promo Direct

We are the UK’s leading supplier of promotional and branded products. Our solid reputation is backed by the industry’s fastest lead times and a full selection of personalisable products. Over 25+ years, our London-based team has helped hundreds of thousands of global brands reach their marketing goals with top-quality promotional products. Whatever your budget, whatever your idea, we’ll make it happen.

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0203 195 7581

Churchill House,, 120 Bunns Lane, london, Greater London, nw72as, United Kingdom

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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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Promo Direct Reviews

LanyardsMore reviews of this product (787)View product website

Lanyards & CardholdersMore reviews of this product (24)View product websiteProduct very good quality, delivery efficient and great customer service from the team

lanyards/cards/wallets/ribbonsMore reviews of this product (1)View product websiteA pleasure to buy from Promo Direct. Their communication was fantastic, always ensuring that the product met my requirements.

LanyardsMore reviews of this product (787)View product websiteGreat service. The communication from start to finish was fantastic and the product quality is great. Thank you.

LanyardsMore reviews of this product (787)View product websiteWe order these lanyards every year for our events and they're great! Would definitely recommend.

LanyardsMore reviews of this product (787)View product websiteExcellent customer service and quality. I have used the company twice now.

A7 Printed CardsMore reviews of this product (1)View product websiteSpeedy and efficient customer service from Corey and fabulous end product, received on time and in perfect condition. I will certainly use Promo again and would definitely recommend.

BottlesMore reviews of this product (1)View product websiteWe ordered 50 Branded bottles, Which were delivered very fast and great quality!

Printed Paper BagsMore reviews of this product (1)View product websiteWe ordered 500 Printed bags from Promo Direct and would recommend! Super helpful and Fast delivery.

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