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Channel Islands Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,984 reviews

Trusted Customer

Feefo Verified

1 year ago

Very helpful, kept updated with travel arrangements and break was value for money.

Elizabeth Bureau

Feefo Verified

Waterlooville

1 year ago

What Elizabeth Bureau said about Channel Islands Direct:

Jersey holiday

We were very happy with the service. Flights were on time, taxi to and from airport were on time and the hotel was fine. Large comfortable room, bed was a bit too soft, reasonable buffet breakfast....

Trusted Customer

Feefo Verified

1 year ago

Great service for a trouble free, good value holiday.

This is the fifth time booking with Channel Islands Direct. Always excellent service and good offers for a stress free booking. The two times when there has been a hiccup (no fault of theirs) they...

Trusted Customer

Feefo Verified

1 year ago

Good

Trusted Customer

Feefo Verified

1 year ago

Excellent stay.

Excellent, friendly, helpful and considerate staff. Nothing was too much trouble. Help provide travel directions and explanation of diverted routes. High attention to detail from all staff.

Susan Hardy

Feefo Verified

Leadenham

1 year ago

What Susan Hardy said about Channel Islands Direct:

Guernsey here we come.

Phone call answered promptly. Help from young lady to make booking was great. She called later as she said she would. So easy.

Mary Kesson

Feefo Verified

Falkirk

1 year ago

What Mary Kesson said about Channel Islands Direct:

Carefree booking

The service was excellent from start to finish. Customer service was easy to deal with and overall it was a very efficient service. It made for a carefree holiday experience.

Trusted Customer

Feefo Verified

1 year ago

Double check what they have booked

The quote I was given was for a return flight 17.30, but had not realised until about 2 weeks before when checking exact time that we had been booked onto the morning flight 7.10. I know I should of...

Joanne G

Channel Islands Direct

1 year ago

Thank you for sharing your feedback with us. We apologise for any miscommunication regarding your return flight. We understand how frustrating it must have been to discover the incorrect flight time, and we regret any inconvenience caused. We are pleased to hear that our team was able to book you on to the 17:30 flight and assisted in waiving the administration charge, despite the initial challenges. We're also glad that you enjoyed your stay at the Duke of Richmond Hotel and found the hotel staff to be helpful. Once again, we thank you for your feedback, and bringing this matter to our attention.

Trusted Customer

Feefo Verified

1 year ago

Booked on line so no problems

William Johnson

Feefo Verified

Warwickshire

1 year ago

What William Johnson said about Channel Islands Direct:

Avoid Blue Islands!

Your service was very good but Blue Islands was atrocious! It is most unlikely that we will chance flying with them again!

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