Whilst Channel Islands directs carried out our booking in a satisfactory manner. We were very disappointed with the hotel and as we did not receive a visit from any rep from CID we were unable to...
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Joanne G
Channel Islands Direct
3 days ago
Thank you for taking the time to share your feedback. We are truly sorry to hear that the hotel did not meet your expectations. We regret that you did not have the opportunity to raise your concerns during your stay. If you would like us to look into the issues you experienced in more detail, please contact our Customer Services team directly with further information, and we will be happy to review your feedback.
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Valerie Martin
Feefo Verified
GBR
8 days ago
What Valerie Martin said about Channel Islands Direct:
Excellent company with everything going to plan.
Can’t fault anything especially the hotel. Would recommend it to anyone. The staff were so friendly especially in the cafe bar. The food there and in the restaurant was outstanding.
We can’t wait to...
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Alan Webb
Feefo Verified
GBR
9 days ago
What Alan Webb said about Channel Islands Direct:
First class service , every time !
Very competitive prices. Superb comms and excellent choice of locations . Respond very quickly to enquiries.
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Trusted Customer
Feefo Verified
9 days ago
Channel Islands Direct is a must!
Excellent holiday in every way (including weather).
Booking the holiday was seamless; helpful telephone staff, updates, itinerary etc. Notified early on of an upgrade room-wise.
Have used Channel...
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Angela Pritchard
Feefo Verified
GBR
9 days ago
What Angela Pritchard said about Channel Islands Direct:
Asked the agency to book everything from flights to hotel etc.
All worked well
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PK
Peter Keen
Feefo Verified
GBR
9 days ago
What Peter Keen said about Channel Islands Direct:
Short Jersey Break
Overall, the service we received was good. However, our trip to Jersey experienced some issues. Ferry outbound was fine but the return was not good. Cabin we had paid for was not registered with...
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Iain Adlington
Feefo Verified
GBR
9 days ago
What Iain Adlington said about Channel Islands Direct:
5 star experience
It was very good. The flight out to Guernsey was cancelled but we were contacted immediately and offered the chance to stay until the day after we were due to return to make up for the lost day. ...
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Caroline Tansley
Feefo Verified
GBR
9 days ago
What Caroline Tansley said about Channel Islands Direct:
Excellent service as always.
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Trusted Customer
Feefo Verified
9 days ago
OGH Guernsey October 2026
A very good experience, from start to finish. Flights very good, hotel excellent, even the weather was perfect for us.
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JM
Janet Miller
Feefo Verified
GBR
9 days ago
What Janet Miller said about Channel Islands Direct:
Very easy to book helpfull throughout from start to finish
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.