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Channel Islands Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,186 reviews

Trusted Customer

Feefo Verified

3 years ago

Fantastic weekend break

Efficient service keeping me, the customer informed of the progress of the booking. Helpful reminders came through at regular intervals to ensure that I hadn't forgotten the essential things like...

Belinda Fricker

Feefo Verified

3 years ago

What Belinda Fricker said about Channel Islands Direct:

Phone calls answered quickly, very helpful, we had flight cancelled, contacted them and they rebooked us on later flight, very efficient , would definitely use again and would recommend them.

Trusted Customer

Feefo Verified

3 years ago

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Fantastic all the way

Perfect holliday all the way Will be going again

Maureen Bliss

Feefo Verified

3 years ago

What Maureen Bliss said about Channel Islands Direct:

Good hotel, road is very noisy and busy in front.

Excellent communication, good price BUT…people were given upgrades because they had requested one, wasn’t aware this was possible. Also, we literally had a room WITH NO VIEW, it had an opaque...

Wendy Scott

Feefo Verified

3 years ago

What Wendy Scott said about Channel Islands Direct:

Great from start to finish

This was a relatively “last minute” decision. I found Channel Islands Direct offering packages for dates that fitted with my plans at a price I was happy to pay. I was taking a 90-year old parent...

Trusted Customer

Feefo Verified

3 years ago

We booked the 7 night Guernsey Discovery for 2 couples. Everything was well organised, including flights, transfers and excursions. Very helpful in arranging for each couple to pay separately. We...

Trusted Customer

Feefo Verified

3 years ago

Very pleased with the service

They communicated very well with updated emails and were very helpful when I wanted to change our flight times

Garry John John Ward

Feefo Verified

Warwick

3 years ago

What Garry John John Ward said about Channel Islands Direct:

very poor services

better communication with their paying guest, they offer a very poor services they let my room out to someone else even though I had paid in full for the week just because my flight was a day late.

Joanne G

Channel Islands Direct

3 years ago

Thank you for your feedback regarding your recent short break in Guernsey. We were sorry to learn of the unexpected delay in Birmingham Airport that resulted in you missing your outbound flight, as well as the issue you encountered upon arrival at Saints Bay. After reviewing your booking, I confirmed that a team member had already been in contact with you and offered a goodwill gesture to address the inconvenience you experienced. We do hope that despite the initial challenges, you were able to enjoy your time in Guernsey.

Trusted Customer

Feefo Verified

3 years ago

Excellent

They were very helpful from the start and booked us the hotel and the rooms that we requested. All paperwork very straightforward and agents helpful and knowledgeable.

Linda Wilson

Feefo Verified

3 years ago