Terrible and unhelpful, had to pay for return postage for orders they got wrong.
Lyndall Smith
Plastic Wallet Shop
1 year ago
Dear Sara
Please note that the size stated on the website is clearly listed in millimetres not centimetres. We have supplied exactly the size you ordered. You were then offered a refund on your order if you returned the wallets to us by post. We would not normally pay for the return of undamaged items that have been incorrectly ordered by the customer. We are sorry you are not satisfied on this occasion.
Product reviews
Lyndall Smith
Plastic Wallet Shop
1 year ago
Dear Sara
Please note that the size stated on the website is clearly stated in millimetres not centimetres. We have supplied the correct size that was ordered. You were then offered a refund on your order if you returned the wallets to us by post. We would not normally pay for the return of undamaged items that have been incorrectly ordered by the customer. We are sorry you are not satisfied on this occasion.
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