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Planet Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/planet-cruise | Feefo

Displaying all 13,375 reviews

Nicholas Cahill

Bridgend

7 months ago

Date of purchase: 11/28/2024

What Nicholas Cahill said about Planet Cruise:

All good

Bookings are easy and everything usually goes according to plan all good.

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Alison Stephens

8 months ago

Date of purchase: 11/18/2024

What Alison Stephens said about Planet Cruise:

frustrating cos I wanted to speak to a real person no one answering

Megan Cunningham

Planet Cruise

7 months ago

Hello, thanks for taking the time to leave a review. We are really sorry to hear you were not able to connect with an agent whilst calling into our Customer Service department. Our agents are working hard to ensure all customers are assisted as swiftly as possible, and apologise for any inconvenience experienced on this occasion. Upon a review of your booking, we are pleased to see an agent has been in touch to assist with your queries. We hope you have a fantastic cruise, and thank you for sharing your feedback with us. Kind regards

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Trusted Customer

8 months ago

Date of purchase: 11/02/2024

Planet cruise holiday

I received very good service from the planet cruise operator took his time with me and went through things very well explaining things I then booked my holiday with him and said I could get back to...

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Trusted Customer

8 months ago

Date of purchase: 10/28/2024

Excellent service

Excellent service and communication.

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AILEEN TATE

8 months ago

Date of purchase: 10/31/2024

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Melvyn Lewis

8 months ago

Date of purchase: 10/30/2024

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Richard Spencer

Heswall

9 months ago

Date of purchase: 10/18/2024

What Richard Spencer said about Planet Cruise:

Would recommend

Quick, clear and easy to book

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Debra Hodson

9 months ago

Date of purchase: 10/16/2024

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Paul McKnight

Wallasey

9 months ago

Date of purchase: 10/16/2024

What Paul McKnight said about Planet Cruise:

Easy to chat about holiday and our requirements. Clear,precise, and pleasant

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Jennifer Palfrey

Norfolk

9 months ago

Date of purchase: 10/07/2024

What Jennifer Palfrey said about Planet Cruise:

Booking made stress free!

Great conversation on the telephone, very helpful and clear. He made the booking feel stress free and reassuring. I had a lot of questions and it wasn’t a problem to answer them and find the ideal...

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About Planet Cruise

Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.

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0800 008 7773

1 Quay Point, Northarbour Road, Portsmouth, Hampshire, PO6 3TD, United Kingdom