Pharmacy2U offer a convenient and confidential GP consultation service.
Receive prescriptions in the post for your conditions.
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Pharmacy2U Online Doctor is no longer an active Feefo customer
Displaying all 957 reviews
Trusted Customer
5 years ago
Still waiting for my prescription 9 days after you took my money
Still waiting for a delivery after 9 days
Josh
Pharmacy2U Online Doctor
5 years ago
Good Afternoon,
Thank you for your review.
I am sorry to hear that your delivery was not complete as expected. Over the last two weeks we found that a number of our deliveries had been delayed due to a service impact with Royal Mail; the second lockdown and the run into the Christmas had put some significant strain on their delivery timescales.
There are still some slight delays, but generally order timescales have returned to normal. Please accept my apologies for this inconvenience.
Kind regards.
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Trusted Customer
5 years ago
fast efficent service
fast service
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Trusted Customer
5 years ago
Late delivery and poor customer service
Very late delivery, poor customer service chat did little to help. I wont use them again.
Josh
Pharmacy2U Online Doctor
5 years ago
Good Morning,
Thank you for your review.
I am sorry to hear your delivery was delayed, I can see that once the order had been dispatched, it took almost 7 days to be delivered by Royal Mail which is well over the expected timescale. There could be some delays at your local delivery office due to the current global health crisis; however, we will refund the cost of your delivery charge.
Please allow 7-10 days for the funds to be received.
Kind regards.
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Trusted Customer
5 years ago
Everything works well, as always. Thank you
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Trusted Customer
5 years ago
You delivered the wrong tablets and then tried to pretend that the mistake was mine!!!! I can assure you that I shall never order from you again.
Josh
Pharmacy2U Online Doctor
5 years ago
Good Morning,
Thank you for your review.
I am very sorry to hear that you did not receive your medication as expected. Upon checking your account, I can see that you contacted us regarding this via email, the medication you have said you received and the medication you order are the same; therefore, your order has been complete correctly.
Please accept my apologies for any inconvenience caused.
Kind regards.
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Trusted Customer
5 years ago
Very smooth and efficient process.
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Trusted Customer
5 years ago
Fast efficient service
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Trusted Customer
5 years ago
Customer
Brilliant service. Very glad I came across to pharmacy 2u!
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Trusted Customer
5 years ago
Great fast service
Great fast service
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Trusted Customer
5 years ago
Used pharmacy 2u for over 5 years and will continue to do so.
Pharmacy2U offer a convenient and confidential GP consultation service
Our UK-based GPs review the information you send us and can provide tests and prescriptions to treat your conditions without leaving the house.
Receive a consultation online and advice about your condition, purchase treatment and receive it in the post.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pharmacy2U offer a convenient and confidential GP consultation service
Our UK-based GPs review the information you send us and can provide tests and prescriptions to treat your conditions without leaving the house.
Receive a consultation online and advice about your condition, purchase treatment and receive it in the post.