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Pharmacy2U Online Doctor Reviews

Trusted Customer

5 years ago

Repeat prescription request? Simples!

I received a timely reminder to refill my prescription. The online doctor's medical review form was prefilled with suggested replies based on previous medical reviews. The online doctor reviewed and...

Josh

Pharmacy2U Online Doctor

5 years ago

Good Afternoon, Thank you for your review. I am sorry to hear that your delivery was not complete as expected. Over the last two weeks we found that a number of our deliveries had been delayed due to a service impact with Royal Mail; the second lockdown and the run into the Christmas had put some significant strain on their delivery timescales. There are still some slight delays, but generally order timescales have returned to normal. Please accept my apologies for this inconvenience. Kind regards.

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Trusted Customer

5 years ago

to

A week after dispatch date, still has not arrived!

Josh

Pharmacy2U Online Doctor

5 years ago

Good Afternoon, Thank you for your review. I am sorry to hear that your delivery was not complete as expected. Over the last two weeks we found that a number of our deliveries had been delayed due to a service impact with Royal Mail; the second lockdown and the run into the Christmas had put some significant strain on their delivery timescales. There are still some slight delays, but generally order timescales have returned to normal. Please accept my apologies for this inconvenience. Kind regards.

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Trusted Customer

5 years ago

Watch out for those side effects?

Several side effects but we'll explained. Customer relations were very friendly and helpful and halepd me make a decision.

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Trusted Customer

5 years ago

It was quite straightforward and easy to order. Could be better to do repeat prescription instead of going through everything again

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Trusted Customer

5 years ago

Very efficient consultation and prompt dispatch of medications. Certainly would highly recommend.

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Trusted Customer

5 years ago

Still haven't received product.

Josh

Pharmacy2U Online Doctor

5 years ago

Good Afternoon, Thank you for your review. I am sorry to hear that your delivery was not complete as expected. Over the last two weeks we found that a number of our deliveries had been delayed due to a service impact with Royal Mail; the second lockdown and the run into the Christmas had put some significant strain on their delivery timescales. There are still some slight delays, but generally order timescales have returned to normal. Please accept my apologies for this inconvenience. I can see that we did arrange a resend for the missing medication; however, the following day your original delivery was complete. If you have not opened one of the parcels, please may we ask that you return one to us. Kind regards.

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