How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pharmacy2U Online Doctor Reviews

https://www.pharmacy2u.co.uk/onlinedoctor

Pharmacy2U offer a convenient and confidential GP consultation service. Receive prescriptions in the post for your conditions.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 957 reviews

Trusted Customer

5 years ago

A good experience but had a problem with the delivery as the parcel did not contain my full postal address. I think I was a bit confused by the website which, I think could have been more easily...

0

Trusted Customer

5 years ago

I haven’t got it yet

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I can see that you spoke with our customer care team regarding your missing order, we did arrange a resend but I can see that you contacted us to advise the parcel had eventually been received. Please accept my apologies for the initial delay, unfortunately, Royal Mail did have some operational issues last month. If you need any further assistance, please advise. Kind regards.

0

Trusted Customer

5 years ago

Punctual and easy to use

0

Trusted Customer

5 years ago

Very efficient service!

Very helpful and fast response!

0

Trusted Customer

5 years ago

Appalling delivery as not sent Next Day and Tracked Delivery

Order not arrived Given the value should have been sent Next Day delivery and Tracked I had an identical problem with my previous order

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I am sorry to hear that your delivery was not complete as expected. We do use multiple different delivery types depending on the size of the contents of the parcel, all of our deliveries are send out using a recorded delivery option by standard. You may not be able to track each of these items at each step as they are shipped, but you will get confirmation when a delivery is attempted. I can see that you had two orders in January that have both since been confirmed as delivered; if you need any further assistance regarding this, please contact us directly. https://www.pharmacy2u.co.uk/help-and-support/ Kind regards

0

Trusted Customer

5 years ago

Excellent prompt service

0

Trusted Customer

5 years ago

Excellent and fast service

Highly recommended top class service

0

Trusted Customer

5 years ago

Dispatch took longer than I expected. It took three days for them to send out the medication. It did explain that elsewhere on the website, but I didn't see this until after I placed an order which...