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Peninsula Canada Reviews | Customer Service Reviews for https://www.feefo.com/reviews/peninsula-canada | Feefo

Displaying all 704 reviews

Trusted Customer

6 years ago

Could have offered an opinion.

I would have expected to receive at least an opinion from Peninsula, not just a suggestion to call Canada Revenue for an answer.

Steph

Peninsula Canada

6 years ago

Thanks for taking the time to give us your feedback. I can see that Joanne has been in contact from our Client Experience department and we're putting steps in place to make sure you are fully supported. I hope we can look to regain your confidence in Peninsula. We'd really appreciate an update, please follow option 2 below, thanks in advance.

Trusted Customer

6 years ago

Joanne has resolved the issue.

Date of purchase: 11/27/2019

Christine Norris

6 years ago

What Christine Norris said about Peninsula Canada:

Well done.

Timely, well researched response to inquiry.

Kelly

Peninsula Canada

6 years ago

Thank you for the great feedback, we’re happy we could give you the support you needed. Regards,Kelly

Date of purchase: 12/04/2019

Sherri Violette

6 years ago

What Sherri Violette said about Peninsula Canada:

I would recommend them.

Kelly

Peninsula Canada

6 years ago

Hi Sherri, Thanks for your review! We appreciate your feedback. Regards, Kelly

Date of purchase: 11/26/2019

Cindy Cheng

6 years ago

What Cindy Cheng said about Peninsula Canada:

They provide timely professional advice. Having a 24 hr hotline is great because I call in anytime a concern or situation pops up and it is usually not during the regular business hours. At last...

Kelly

Peninsula Canada

6 years ago

Hi Cindy, Thanks for taking the time to write us a review! We're so happy to hear that you've been enjoying our services - especially the 24/7 advice line. I'll be sure to let our advisors know! Regards, Kelly

Date of purchase: 11/28/2019

Stuart Tilling

Ottawa

6 years ago

What Stuart Tilling said about Peninsula Canada:

Excellent excellent excellent service that’s all I have to say!!

Just fantastic professional service at a very affordable fee.

Kelly

Peninsula Canada

6 years ago

Hi Stuart, Thanks for taking the time to write us a review! We really appreciate the feedback. Regards, Kelly

Date of purchase: 11/29/2019

Steve J.

Shelburne, ON

6 years ago

What Steve J. said about Peninsula Canada:

Trustworthy & Professional Consultation

Nothing but true professional assistance from Peninsula, both on the sales & service perspectives. We have really appreciated every step with Peninsula. Their response time for situations &...

Kelly

Peninsula Canada

6 years ago

Hi Steve, Thanks so much for taking the time to write a review! We appreciate your feedback. Regards, Kelly

Date of purchase: 11/29/2019

Trusted Customer

6 years ago

Immediate and practical

Management was in disagreement on how to proceed with a verbal resignation given by an employee. Ashley provided immediate, accurate advise that clarified what the appropriate course of action was.

Kelly

Peninsula Canada

6 years ago

Hi there, Thanks for taking the time to write a review! I'll be sure to pass on the message to Ashley. Regards, Kelly

Date of purchase: 11/04/2019

Hock Teoh

6 years ago

What Hock Teoh said about Peninsula Canada:

good

Kelly

Peninsula Canada

6 years ago

Hello! Thank you for taking your time to review us. Regards, Kelly

Date of purchase: 11/17/2019

Trusted Customer

6 years ago

Poor service. No response to my inquiry

I had sent an inquiry over 3 weeks ago and nobody has contacted me with an answer. All I get is, that "sorry for the delay and someone will contact me shortly"

Steph

Peninsula Canada

6 years ago

Thanks for taking the time to give us your feedback. I can see that Joanne has been in contact from our Client Experience department and we've put steps in place to make sure you are fully supported. I hope we can look to regain your confidence in Peninsula. We'd really appreciate an update, please follow option 2 below, thanks in advance.

Date of purchase: 11/04/2019

Penny Knapp

Kingston

6 years ago

What Penny Knapp said about Peninsula Canada:

I like that they are available day and night to answer questions

They are courteous and professional. I feel confident now that our HR will be handled so that we can take our company to the next level without worrying

Kelly

Peninsula Canada

6 years ago

Hi Penny! Thanks so much for taking the time to write a review. We're so glad to hear that we've helped the business and alleviate the worrying! Regards, Kelly

Date of purchase: 11/08/2019

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