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PCF Bank Reviews

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ratings over the past year

PCF Bank is no longer an active Feefo customer
Displaying all 627 reviews
MR
MR ROBERTS
hastings
4 years ago
Date of purchase: 03/16/2021
What MR ROBERTS said about PCF Bank:
the lady helped me remember what i had forgotten in a sympathetic way when i had a senior moment
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your 5 star review, we are so pleased that we were able to help with your query. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/18/2021
I found that the paperwork etc when opening the account was clear and concise and was easy for elderly folk to follow- and I wasn’t timed out which is so frustrating.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write such a positive review! We are pleased to hear that you were able to open a new PCFsavings account with ease. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/18/2021
The service received has been excellent so far !!! Please keep up your standards.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a five star response! The Savings Team are thrilled to hear how happy you are with the excellent service that they provide. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MH
MR HAGUE
4 years ago
Date of purchase: 03/15/2021
What MR HAGUE said about PCF Bank:
All went smoothly
Renewed with another good savings offer
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your five star response! It is great to hear that you are pleased with our smooth reinvestment process, and that you are also happy with the account options provided. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/15/2021
Good service but comms could be improved
Service was fast and easy once I was able to find how to leave my maturity instructions. The notification email was a bit vague, and could have said something like go to your account and send us a...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write your comments, and for providing valuable feedback. Customer feedback is greatly important to us, therefore your comments will be passed onto our Senior Management Team for consideration. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MK
MR KIDDLE
4 years ago
Date of purchase: 03/15/2021
What MR KIDDLE said about PCF Bank:
Very satisfied
They kept their word... kept my money safe and even made it grow a little!
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to provide a 5 star response! The Savings Team are thrilled to hear that you are satisfied with the service provided. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MJ
MRS JOHNSON
4 years ago
Date of purchase: 03/08/2021
What MRS JOHNSON said about PCF Bank:
Competitive savings rates, knowledgable friendly staff, excellent service
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your positive response! It is great to know that you are pleased with the competitive savings rates provided by PCF Bank, and that our knowledgeableteam were able to assist you. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/09/2021
Efficient handling of a postal failure.
I had apparently been sent a letter about a maturing account which had not arrived. I i received a phone call to get my instructions. This was handled in a friendly and efficient manner. If I hadn't...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a 5 star response! We apologise for the delay in your maturity letter reaching you. However we are pleased that aftercommunication with our Team, we were able to open you a new account, in an efficient manner. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/04/2021
I was pleased I could speak to a representative by phone, even though I had checked various investment options online. I was able to transfer my investment for another term and that was dealt with...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a positive review. The Savings Team are happy to know that they were able to help with your query via the telephone, in a friendly and helpful manner. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MS
MR SHARMA
4 years ago
Date of purchase: 03/05/2021
What MR SHARMA said about PCF Bank:
As above.
They are sympathetic and prompt for services.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your positive response! The Savings Team are happy to hear that you are satisfied with the prompt and sympathetic service provided. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
About PCF Bank
PCF Bank was established in 1994 to bring two qualities into vehicle and plant & equipment financing: simplicity and customer focus. We are a specialist in this area and have helped over 70,000 consumers and businesses by providing them with hire purchase and finance lease facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking. Simple banking at your service In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £125 million, and 11,500 customers, you can rest assured that that our professional and personable service has been thoroughly tested. Today, we offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance. Independent and innovative At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.
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P C F Group Plc, Pinners Hall, 105-108 Old Broad Street, LONDON, Greater London, EC2N 1ER, United Kingdom
Why trust Feefo reviews?

About PCF Bank
PCF Bank was established in 1994 to bring two qualities into vehicle and plant & equipment financing: simplicity and customer focus. We are a specialist in this area and have helped over 70,000 consumers and businesses by providing them with hire purchase and finance lease facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking. Simple banking at your service In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £125 million, and 11,500 customers, you can rest assured that that our professional and personable service has been thoroughly tested. Today, we offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance. Independent and innovative At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.