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PCF Bank Reviews

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ratings over the past year

PCF Bank is no longer an active Feefo customer
Displaying all 627 reviews
Trusted Customer
4 years ago
Date of purchase: 05/10/2021
Efficient and professional
Very professional and easy process to open up an account. Will recommend to friends.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking your time to write such a positive response! It is great to hear that you would happily recommend PCF Bank toothers. We are also pleased to know that you are satisfied with the efficiency of our application process. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 05/13/2021
excellent service
answer the phone immediately
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Harriet Kerr
PCF Bank
4 years ago
Thank you for providing such a positive response! It is great to know that you are pleased with the excellent service provided by ourSavings Team, and that your phone call was answered immediately. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 05/13/2021
Very professional
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a 5 star review! The Team are pleased to hear that you are happy with the professional manner in which your savings account is handled. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MG
MRS GANZ
4 years ago
Date of purchase: 04/23/2021
What MRS GANZ said about PCF Bank:
Always very good and informative
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a 5 star response! We are pleased to hear that we were able to help with your query, and provide the information required during our telephone call. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 04/06/2021
Timely reminder let stating maturity date of product and clear instructions as to how inform PCF regarding future of released funds. Simple online process to re-invest maturing funds. Prompt...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write your five star response! We are pleased to hear that you are happy with our efficient reinvestment process. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/26/2021
PCF's Reinvestment Letter
Disappointed with the wording for my Reinvestment Letter. (It has changed vastly since my last Reinvestment). It does not state clearly enough that you have reinvested the said monies with PCF...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write this response, we appreciate all feedback provided by our customers, and as discussed on the telephone with one of our Savings Representatives, your thoughts regarding our reinvestment letter have been raised with management for consideration. I hope that our telephone call helped your understanding of the letter which you received, and that the 14 day funding period means you are able to add additional funds to your reinvestment account if you wish, not that your account is unfunded. In addition, you will receive a second letter confirming your account information in due course, as requested. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MB
MRS BRONITT
4 years ago
Date of purchase: 03/29/2021
What MRS BRONITT said about PCF Bank:
Very good service.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a positive response! It is great to know that you are satisfied with the very good service provided by the Savings Team. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/15/2021
Clear precise information given on the phone. Phone answered promptly. Post was slow. ( confirmation was received two weeks after action) but this may have been Royal Mail.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a positive review. We are pleased to hear that you are satisfied with the efficient telephone service provided. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 03/19/2021
I would recommend PCF because of their professional and efficient way.
Yes certainly for their efficient, professional and nice way of dealing with customers.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to provide us with a 5 star review! We are thrilled to hear that you would recommend PCF Bank to othersdue tothe professionalism and efficiency of our Savings Team. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MB
MRS BLANCHARD
Isle of wight
4 years ago
Date of purchase: 03/19/2021
What MRS BLANCHARD said about PCF Bank:
Happy bunny
Very nice girls on the telephone,very short wait to be connected ,very helpfull ,been with youfor4 years very happy
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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write such a positive review. It is great to hear that you are happy with the efficient and helpful service provided by our team on the telephone. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
About PCF Bank
PCF Bank was established in 1994 to bring two qualities into vehicle and plant & equipment financing: simplicity and customer focus. We are a specialist in this area and have helped over 70,000 consumers and businesses by providing them with hire purchase and finance lease facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking. Simple banking at your service In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £125 million, and 11,500 customers, you can rest assured that that our professional and personable service has been thoroughly tested. Today, we offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance. Independent and innovative At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.
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P C F Group Plc, Pinners Hall, 105-108 Old Broad Street, LONDON, Greater London, EC2N 1ER, United Kingdom
Why trust Feefo reviews?

About PCF Bank
PCF Bank was established in 1994 to bring two qualities into vehicle and plant & equipment financing: simplicity and customer focus. We are a specialist in this area and have helped over 70,000 consumers and businesses by providing them with hire purchase and finance lease facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking. Simple banking at your service In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £125 million, and 11,500 customers, you can rest assured that that our professional and personable service has been thoroughly tested. Today, we offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance. Independent and innovative At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.