Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,457

100

7

2

10

1,576

ratings over the past year

Displaying all 3,158 reviews
LE
Lee
2 years ago
Date of purchase: 04/29/2023
What Lee said about PayPlan:
Amazing service
They were amazing and have been amazing since. They were empathetic and supportive and guided us clearly, precisely and with lots of information. They knew there stuff and relayed it simply to...

Read all
LI
Lisa
Manchester
2 years ago
Date of purchase: 04/27/2023
What Lisa said about PayPlan:
Very helpful
All really helpful and friendly staff. Made me feel at ease and gave me lots of advice and help
AB
Abbas
2 years ago
Date of purchase: 05/12/2023
What Abbas said about PayPlan:
Saved me and direct me to right path
Payplan team is very good definitely recommend to payplan
JU
Judy
2 years ago
Date of purchase: 05/02/2023
What Judy said about PayPlan:
very helpful and kind I am so pleased that they they could help me
Trusted Customer
2 years ago
Date of purchase: 05/10/2023
Super friendly help
I have never been in a financial crisis before and really didn’t know what to do until I got super help and support from PayPlan.
PE
Peter
2 years ago
Date of purchase: 05/09/2023
What Peter said about PayPlan:
friendly.
i have found all the operatives that i spoke too very friendly and the experience was enjoyable.
MA
Maria
2 years ago
Date of purchase: 05/11/2023
What Maria said about PayPlan:
Theya are helpful and friendly
LA
Laura
2 years ago
Date of purchase: 05/12/2023
What Laura said about PayPlan:
Liked their friendly nature, explained what they needed and why and how the process worked . Liked that I had the option to do it through WhatsApp and email
Trusted Customer
2 years ago
Date of purchase: 04/21/2023
Extremely helpful & very friendly. Taken a weight off my mind. Recommended
Trusted Customer
2 years ago
Date of purchase: 04/25/2023
Great customer service
Great customer service and case manager was very patient and helpful in handling my case.
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.