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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,466

100

7

2

10

1,585

ratings over the past year

Displaying all 3,168 reviews
Trusted Customer
2 years ago
Date of purchase: 06/21/2023
Amazing
Amazing agents I spoke to were class nothing was to much to ask
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
JO
Johanna
2 years ago
Date of purchase: 06/16/2023
What Johanna said about PayPlan:
Made me feel so much better about my financial situation
Friendly yet still professional. I was feeling ashamed about my difficulties but the staff made me feel that I wasn’t alone. Thankyou .
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
2 years ago
Date of purchase: 06/22/2023
Very clear and comprehensive
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
2 years ago
Date of purchase: 07/06/2023
Excellent service
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
AN
Andrei
2 years ago
Date of purchase: 06/30/2023
What Andrei said about PayPlan:
They were so helpful and quick to reply.
Their service was great all along. They started by presenting me all the options that I have for my debt situation, then they explained all of them, helped me pick the one that was most suitable for...

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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
AD
Adam
Milton Keynes
2 years ago
Date of purchase: 07/04/2023
What Adam said about PayPlan:
Excellent advice and service
Excellent service they have been able to provide me with the information and assistance I needed to enable me to become debt free in a manageable way. Nicola is amazing and provided me with the best...

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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
2 years ago
Date of purchase: 07/04/2023
Amazing service and helped lower my stress levels
I can't express how good the service payplan provide is. They have taken the stress away. Quick response everytime I had a query.
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
SA
Sam
2 years ago
Date of purchase: 07/03/2023
What Sam said about PayPlan:
I would not hesitate recommending Payplan, extremely helpful people!!!
Elliot was extremely helpful, he listened and talked me through everything I needed to know before making my decision. This was a very hard step for me to take, I felt embarrassed about the position...

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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review and feedback for Elliot! Kind regards, Mel, The PayPlan Team
Trusted Customer
2 years ago
Date of purchase: 06/14/2023
Understanding and listen to your needs ... work with you to formulate a plan that can suit all parties
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
2 years ago
Date of purchase: 06/26/2023
Extremely professional very sympathetic and understanding I wish I had contacted Payplan sooner. I had found myself struggling mentally and shut myself away from life. I can’t thank payplan enough
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Mel
PayPlan
2 years ago
Hi there, Thank you so much for taking the time to leave your review! Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.