How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Paymentshield Reviews | Customer Service Reviews for https://www.feefo.com/reviews/paymentshield | Feefo

Displaying all 677 reviews

John

4 years ago

Date of purchase: 12/06/2020

What John said about Paymentshield:

i kave heard nothing from you i do not know what i am covered for

can you tell me what I am insured for is the house insured for damage as well as the inside you have sent me no paperwork for me to study and now you emailed me to ask if I will give you some sort of...

Read all

Diana

Paymentshield

4 years ago

Hi John, Thank you for speaking to me today. As discussed, I have emailed your documents and look forward to speaking to you once you have checked all the details are correct. Very best wishes, Diana, Paymentshield.

Ruth

Paymentshield

4 years ago

Hi John. Thank you for taking the time to speak to me this morning. I hope I was able to clarify the cover you have and will have a copy of your policy documents and booklet sent to you again in the post. It was lovely to speak to you. Take Care, Kind regards, Ruth

See full customer review

Trusted Customer

4 years ago

Date of purchase: 12/30/2020

overall complete satisfaction and efficient service

confidence innnnnn their servvvvice will use them again

Aisha

Paymentshield

4 years ago

Good morning, Thank you for taking the time to leave a 5 star review. Have a lovely day, Aisha - Paymentshield

See full customer review

John

4 years ago

Date of purchase: 12/30/2020

What John said about Paymentshield:

Since receiving the paperwork i have not made contact as yet

Ruth

Paymentshield

4 years ago

Hi John Thanks for the feedback. Please do not hesitate to contact us in the future if you require any further assistance. Take care and enjoy the rest of your day. Kind regards, Ruth, Paymentshield

See full customer review

Jack

4 years ago

Date of purchase: 12/06/2020

What Jack said about Paymentshield:

great service

Aisha

Paymentshield

4 years ago

Good morning Jack, Thank you for taking the time to leave a 5 star review. Have a lovely day, Aisha - Paymentshield

See full customer review

Wojciech

4 years ago

Date of purchase: 07/09/2020

What Wojciech said about Paymentshield:

can recommend

good service

Ruth

Paymentshield

4 years ago

Thank you for taking the time to leave your 4 star feedback and your great comments.Our customer satisfaction is very important to us and it's always great to hear when we have been able to assist our customers so well.Best wishes and keep safe, Ruth, Paymentshield

See full customer review

Trusted Customer

4 years ago

Date of purchase: 07/27/2020

Helpful knowledgable ensured I had the right cover

Aisha

Paymentshield

4 years ago

Good afternoon, Thank you for taking the time to leave such lovely feedback. Please do not hesitate to contact us in the future if you require any further assistance. Have a lovely day. Aisha - Paymentshield.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 07/31/2020

5 star insurance

Extremely helpful, obtained a better Insurance saving £160 on previous year!

Diana

Paymentshield

4 years ago

Hi Thank you for your wonderful 5 star review. We are happy to hear that you found great cover and our customer service team so helpful. Have a great day. Diana, Paymentshield.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 07/21/2020

Very helpful and good knowledge of the product.

Aisha

Paymentshield

4 years ago

Good afternoon, Thank you for taking the time to leave a 5 star review. I am happy you received such great service. Please do not hesitate to contact us if you require any further assistance in the future. Have a lovely day, Aisha - Paymentshield.

See full customer review

William

4 years ago

Date of purchase: 07/26/2020

What William said about Paymentshield:

Easily acessible, user friendly, helpful and efficient

Aisha

Paymentshield

4 years ago

Good afternoon, Thank you for taking the time to leave such great feedback. I am happy you found our service so user friendly, helpful and efficient. Have a lovely day, Aisha - Paymentshield.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 07/25/2020

Great to know that I can approach my agent at anytime to help with any problems. He’s been able to advise and give support when needed. He is approachable and response time is great.

Aisha

Paymentshield

4 years ago

Good afternoon, Thank you for taking the time to leave such great feedback. It is wonderful to hear you are happy with the service you have received. Have a lovely day, Aisha - Paymentshield.

See full customer review

Not received a review invite?

About Paymentshield

Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.

Read all

08448921700

A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo