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Paymentshield Reviews | Customer Service Reviews for https://www.feefo.com/reviews/paymentshield | Feefo

Displaying all 677 reviews

Joan

4 years ago

Date of purchase: 06/30/2020

What Joan said about Paymentshield:

Good value.

I was a bit unsure when they first rang me, but they soon answered all my questions and put my mind at rest, that they where doing the best in finding me the right insurance. They did send out the...

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Georgina

Paymentshield

4 years ago

Good afternoon,Thank you for taking the time to leave your review. We appreciate all feedback. Great to hear that all your questions were answered and you got the right insurance. Enjoy the rest of your day Georgina, Paymentshield

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Trusted Customer

4 years ago

Date of purchase: 06/01/2020

Exactly what I wanted

Provided cover for exactly what I needed

Diana

Paymentshield

4 years ago

Hi Thank you for taking the time to leave your 5 star feedback. We are pleased to hear that you have received great customer service that provides exactly what you need. Have a lovely week, Diana, Paymentshield.

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Sydney

4 years ago

Date of purchase: 05/31/2020

What Sydney said about Paymentshield:

Good swift service although it did take time to find out the emergency call

Swift service, competitive quote

Georgina

Paymentshield

4 years ago

Good afternoon Sydney,Thank you for taking the time to leave your feedback, we appreciate all feedback. Great to hear that you received good swift service. I am sorry that it took time to find out the emergency call. Enjoy the rest of your day Georgina, Paymentshield

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Carole

4 years ago

Date of purchase: 06/13/2020

What Carole said about Paymentshield:

So far so good

Keep my payment at the best price

Diana

Paymentshield

4 years ago

Hi Carole, Thank you for taking the time to leave your 4 star feedback. Our customer satisfaction and value for money are very important to us and it's great to hear we have met your requirements. Have a lovely week, Diana, Paymentshield.

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Trusted Customer

4 years ago

Date of purchase: 07/01/2020

Excellent work

Payment Shield found me a very good deal for my home insurance saving me about £100. The service was excellent, both prompt and thorough

Diana

Paymentshield

4 years ago

Hi Thank you for your great 5 star review. It's great to hear our customer service team have provided you with excellent support and saved you money! We always aim to get our customers the best possible deal. Enjoy your week. Diana, Paymentshield.

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Stephen

4 years ago

Date of purchase: 06/24/2020

What Stephen said about Paymentshield:

Could be little quicker sorting other trades out

Very good service ,quick to send out assessor, but rest of service and adjustments not so

Linzi

Paymentshield

4 years ago

Good Afternoon, Thank you for taking the time to leave your review. I will pass this on to the relevant department as wetake on board all feedback. Thank you again, and enjoy the rest of your day. Linzi, Paymentshield.

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Sajida

4 years ago

Date of purchase: 06/23/2020

What Sajida said about Paymentshield:

Always very helpful

Diana

Paymentshield

4 years ago

Hi Sajida, Thank you for taking the time to leave your 4 star feedback. It's good to hear our customer service team were helpful. Our customer satisfaction is very important to us. Have a good day, Diana, Paymentshield.

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John

Bishopton

4 years ago

Date of purchase: 06/23/2020

What John said about Paymentshield:

Not really had any problems just renew every year for the last 3 years

Rebecca

Paymentshield

4 years ago

Good Afternoon, Thank you for your feedback about our service. We really appreciate you taking the time to share this with us. We look forward to assisting you in the future. Enjoy the rest of your day. Rebecca, Paymentshield

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Neill

4 years ago

Date of purchase: 05/29/2020

What Neill said about Paymentshield:

For service I can’t complain.

Georgina

Paymentshield

4 years ago

Good afternoon Neill,Thank you for taking the time to leave your feedback and for the 5 star review. We appreciate all feedback. Enjoy the rest of your day Georgina, paymentshield

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Trusted Customer

4 years ago

Date of purchase: 05/31/2020

Sold a more expensive insurance

They have signed me up to more expensive insurance

Georgina

Paymentshield

4 years ago

Good afternoon,Thank you for speaking with me today and for taking the time to leave your review. We appreciate all feedback. I am sorry that you are not happy with the price of the policy. As discussed, once you have a new policy in place, you can call our customer service team on 0345 600 050 and some one will cancel this policy for you. Take care and stay safe Georgina, Paymentshield

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About Paymentshield

Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.

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08448921700

A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom

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