It was really good and cheap and fast. I was supposed to be getting a refund as I cancelled one- I couldn't print, but this has not happened yet. Cancelled on 16.9 not received the refund by 22.9.
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MM
Michael Marysej
Feefo Verified
1 year ago
0
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OS
Omar Sharif
Feefo Verified
2 years ago
What Omar Sharif said about Parcelhero:
Information gap and poor service
I ordered to send a parcel to Bangladesh through FedEx and collection date was 13th September but they didn't come to collect and from ParcelHero I didn't get any acknowledgement. I rebooting 16th...
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1
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Trusted Customer
Feefo Verified
2 years ago
Excellent service
Excellent, parcel picked on time and delivery even before expected date.
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TE
Tracey ellis
Feefo Verified
Lincolnshire
2 years ago
What Tracey ellis said about Parcelhero:
Not the best tracking page
Wrong information on the tracking page and quite hard to understand
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Trusted Customer
Feefo Verified
2 years ago
It worked well, and was convenient
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Trusted Customer
Feefo Verified
2 years ago
It should be easier for a so called professional service carrier.
Complicated system to book the parcel. incorrect information on the sizes the post office will accept. Booked for a parcel to be shipped. Postman wouldn't take parcel as to large and said it would be...
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Trusted Customer
Feefo Verified
2 years ago
Avoid this company at all costs
I had the worst experience with this company. I booked the service (for an urgent collection), a courier failed to show up the 1st time so I rebooked and contacted customer services, they reassured...
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1
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Trusted Customer
Feefo Verified
2 years ago
Don't both - use someone else
Delivery company chosen didn't even have an account with the shop that ParcelHero was advertising as a drop off point. Parcel was heavy and had to cart it backwards and forwards.
Trying to get it...
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HJ
Henry John
Feefo Verified
Salisbury
2 years ago
What Henry John said about Parcelhero:
Good service
Easy website good service and easy to track package
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.