Parcelhero Reviews

Won’t ever use them again for anything. Thieves. I sent a package from Ireland to Northern Ireland in December 2025, ensuring all dimensions and weights were correct and input correctly at time of...

Will never be using this company again and i recommend you don't either. The service was beyond rubbish. They do not accept PO Boxes, it apparently says this in the small print (who reads all the...

UPS lost my parcel. This isn’t Parcel Hero’s fault but their process for claiming compensation fails according to their own guidelines. My experience: UPS quickly acknowledged the fault and said they...

I have Very poor experience with ParcelHero– avoid this company I had an extremely disappointing experience with ParcelHero and would not recommend their service. I booked a door-to-door shipment...

Worst company i've ever experienced. Picked up parcel and then returned the next day due to measurements. 7 months later and still no refund...

AVOID THIS COMPANY AT ALL COSTS. Sent a parcel via dpd booked through parcel hero on December 15th. Pickup was fine. Driver didn’t know what he was doing but took parcel anyway. Few days later on...

sent my parcel to Libya and put the exact dimensions and weight and after couple of weeks they surcharge me £150 above the payment, and. a week later sent another parcel and they surcharge me £51 , i...

DO NOT USE! I arranged with Parcel hero for a collection of some wall panels as they were large. This seemed quite simple but as I waited in, all day, nobody came to collect, even with the emails...

Very efficient service, delivered exactly on time and the price was reasonable considering the urgency. The account was a little tricky to set up, but otherwise I was happy.