How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 18,811 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Easy booking, regular communication and efficient delivery

Faultless parcel booking service and regular user discounts make it cheapest in most instances.

Alex

Parcelhero

10 years ago

Hello Peter, thank you for using the ParcelHero service. We always insure we can provide the most cost-effective service, so its great to have confirmation that we are. Best regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

booking easy and collection good delivery not good lefty unattended

parcel left unattended at other end for many hours could of gone missing not happy booking ok but may have to look at couriers used thought would be ok as ups this is why not recomended

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Impressed

Very impressed with the service, from the easy ordering to the email to advise of delivery. I can't fault the service.

Alex

Parcelhero

10 years ago

Hello Kristian, thank you very much for your feedback. We are very glad you are impressed with the ParcelHero service and that you find us easy to use. Best regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Fantastic easy best service only :)

Superb service My box arrived in France in 2 days! Lovely Will definitely use it again!

Alex

Parcelhero

10 years ago

Hello Monika, ParcelHero are very happy to know you are happy with the service and we efficiently delivered your parcel to France. We look forward to welcoming you back soon. Kind regards, Alex

Trusted Customer

10 years ago

Parcel arrived on time. We were notified that the first delivery had not been successful but the second found the receiver at home.

Alex

Parcelhero

10 years ago

Hello, thank you for your feedback on ParcelHero. We are happy that the second delivery was successful for you. Kind regards, Alex

Trusted Customer

10 years ago

Good service very quick

Alex

Parcelhero

10 years ago

Hello Tadgh, thank you for using Parcel Hero. Glad to provide you with an efficient service. Kind regards, Alex

Trusted Customer

10 years ago

they issue fake invoice and without my permission take money out my account that's why stop used them

Trusted Customer

10 years ago

Barbara kite

I use parcel heroes a lot and they always deliver on time

Alex

Parcelhero

10 years ago

Hello Barbara, thank you for being a loyal customer to ParcelHero, we really precipitate your custom. Thank you for your review on us. Best regards, Alex

Trusted Customer

10 years ago

Brilliant

Fantastic service. Would use them again!!!!

Alex

Parcelhero

10 years ago

Dear Julia, thank you for using ParcelHero. We look forward to welcoming you back soon. Thank you for the great review. Kind regards, Alex

Trusted Customer

10 years ago

Great service!

Great service, wipes the floor with the poor services from rival companies.

Alex

Parcelhero

10 years ago

Hello Chris, thank you for the great review on ParcelHero we really do appreciate it. Kind regards, Alex

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo