How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parcelhero Reviews

Displaying all 18,813 reviews

Trusted Customer

10 years ago

Christmas delivery

Excellant

Keegan

Parcelhero

10 years ago

Hello, thank you for your feedback. Glad ParcelHero can be of service to you. Kind regards, Alex

Trusted Customer

10 years ago

First time using Parcelhero

Seemed to work very well. Arrived at the international depot as expected. It's an heavy item so I really hope it was treated with care.

Keegan

Parcelhero

10 years ago

Hello, thanks for leaving us a review. Glad to hear that everything went smoothly and we hope that you'll be using us again in the future. Regards, Alex.

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Excellent service at a fraction of the cost of the postal service in the UK, as well as 3 working day delivery from the here to the US. SUPERB!!!!

Keegan

Parcelhero

10 years ago

Dear Mark, many thanks for your review, we really appreciate the feedback. ParcelHero are happy to exceed expectations and we look forward to welcoming you back soon. Best regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Job well done

Excellent service we sent a parcel from Manchester to Belgium on a Tuesday it arrived on the Wednesday brilliant.

Keegan

Parcelhero

10 years ago

Hello David, glad you are happy with the ParcelHero service for your European deliveries. It's great to hear our customers happy with our cost and efficiency. Kind regards, Alex

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

Speedy delivery

Was picked up and delivered on time, last year I paid for next day delivery (with another company) but they sent parcel to wrong area so my daughter and grandchildren didn't get there presents till...

Keegan

Parcelhero

10 years ago

Hello Kelly, great to hear that your presents got there in time for Christmas. Thanks for your feedback, it's great to hear when our customers have good experiences. Regards, Alex.

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

the very best service ever. Picked up parcel for the south of France am 22 December and delivered lunch time Christmas Eve. Would defionitely use again and recommend. Thank you so much!

Keegan

Parcelhero

10 years ago

Hi Michael, thanks so much for your feedback. We're always happy to hear when a customer has a great experience and that your parcel got there in time for Christmas. Regards, Alex.

Trusted Customer

10 years ago

Très rapide, efficace et simple

Keegan

Parcelhero

10 years ago

Hello, thank you so much for your kind comments on ParcelHero. We really appreciate the feedback. Regards, Alex.

Trusted Customer

10 years ago

What Trusted Customer said about Parcelhero:

all as stated

Keegan

Parcelhero

10 years ago

Hello Denise, Thank you very much for choosing ParcelHero, we really do appreciate your custom. Best regards, Alex.

Trusted Customer

10 years ago

Excellent

Straightforward to use site. UPS collected my parcel the next day and it was delivered before 9 the following day. Very happy

Keegan

Parcelhero

10 years ago

Hello, glad you found the ParcelHero website easy to use and navigate around. We want to insure it's as easy as possible for you to send your parcels with us. Thank you for your feedback. Kind regards, Alex

Trusted Customer

10 years ago