Bad from start to finish, microwave sent out with missing wave guard, blame for using it without the wave guard, accusations we accidentally damaged it when using it - missing piece sent out with no...
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Panasonic Customer Care UK
Panasonic UK
12 days ago
Hello,
We’re truly sorry to read about your experience and for the distress this has caused at such an incredibly difficult time. Please accept our sincere condolences for your loss.
I apologize that the microwave arrived with a missing wave guard and that the support you received did not resolve this quickly or clearly, especially given how important the appliance was for your mum’s comfort.
We understand a collection has been booked for Monday 19th of October. Once the unit has been collected, please contact us shortly afterwards so we can immediately begin the refund process.
If you need any further assistance, please call Panasonic Customer Support at 0344 844 3899.
Kind Regards,
Panasonic Customer Support Team
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Dimitrios Kafantaris
Feefo Verified
GBR
16 days ago
What Dimitrios Kafantaris said about Panasonic UK:
Always good vibes from Panasonic.
Great service and products from a low tone, honest company.
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Michael Mercieca
Feefo Verified
GBR
16 days ago
What Michael Mercieca said about Panasonic UK:
All good in the end
The service, eventually, was truly excellent. My difficulty was in ordering and being able to apply a discount code. The input box for this was constantly obscured by the invitation to chat!. I...
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Alan Murray
Feefo Verified
16 days ago
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Surtees Taberham
Feefo Verified
GBR
16 days ago
What Surtees Taberham said about Panasonic UK:
Great service
Helpful sales staff made purchase easy and speedy delivery of goods.
Small radio excellent value for money.
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brian bailey
Feefo Verified
GBR
16 days ago
What brian bailey said about Panasonic UK:
Large range of Products to suit everyone needs
Fast and efficient service from receiving a promotion email to the dispatch of the product, good communication on order and dispatch by Panasonic UK.
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Trusted Customer
Feefo Verified
16 days ago
Bought RF-D40
Really good service from Panasonic with my order for the DAB ETC .RF-D40 item arrived in secure package and in time as notified. very impressed by the radio thank you
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Trusted Customer
Feefo Verified
16 days ago
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Terry Lee
Feefo Verified
GBR
16 days ago
What Terry Lee said about Panasonic UK:
the razor
excellent no dont do essays any more left school many moons ago.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.