The whole ordering process was straightforward and there was good information about the delivery, because of the day that it was ordered and my location, it took a bit longer to arrive.
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JOSEPH DOCKRAT
Feefo Verified
GBR
14 days ago
What JOSEPH DOCKRAT said about Panasonic UK:
Customer Service excellent
The customer service , was very helpful and sorted out a discount voucher , which hadn't been sent by email, quick response and sorted very quickly , so actually purchased the item i was interested...
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Chris MM
Feefo Verified
GBR
14 days ago
What Chris MM said about Panasonic UK:
Fantastic 4 in 1 Microwave
Fantastic 4 in 1 Microwave, I recently purchased the Panasonic NN-CD58RSBPQ and it is brilliant! Having the ability to Microwave, Air fry, Grill and Oven cook food in one device is amazing. It's very...
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James Smith-Ross
Feefo Verified
GBR
14 days ago
What James Smith-Ross said about Panasonic UK:
Guarantee honoured - improved product bought.
Helpful and patient - resolved the problem and I ended up with a refund for a microwave which had stopped working within the warranty period and receiving a discount on a new, improved version.
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Trusted Customer
Feefo Verified
14 days ago
Speedy delivery
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Trusted Customer
Feefo Verified
14 days ago
No comment
From your apps, it said when you order midday, you receive the product the next day, but that's not true, I received it more than 3 days later
Panasonic Customer Care UK
Panasonic UK
11 days ago
Hello,
Thank you for taking the time to leave your review. We’re sorry to hear your order arrived more than three days later than you expected. We completely understand how disappointing and inconvenient it is when the delivery timing shown in the app doesn’t match what actually happens.
For standard items, we aim to achieve Next Business Day Delivery when an order is placed before midday, Monday to Friday. Orders placed after midday (or over a weekend/bank holiday) will usually be delivered on the second business day (for example, orders placed on Sunday should be delivered on Tuesday).
That said, we appreciate that your experience didn’t meet those expectations, and we apologize for the frustration this caused.
You can find more information about delivery timeframes here: https://store.eu.panasonic.com/uk/delivery-information
If you’d like us to look into your delivery further, or if you need any additional help, please contact Panasonic Customer Support on 0344 844 3899.
Kind Regards,
Panasonic Customer Support Team
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John Limbert
Feefo Verified
14 days ago
What John Limbert said about Panasonic UK:
Excellent
Excellent
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Trusted Customer
Feefo Verified
14 days ago
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RH
Ronald Hawkins
Feefo Verified
GBR
15 days ago
What Ronald Hawkins said about Panasonic UK:
Awesome Service
I bought replacement heads for my shaver and they are fantastic. Service was also extremely fast.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.