Prompt reliable service delivered by very friendly staff
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Customer
Feefo Verified
7 months ago
What Customer said about Your NRG:
Good service
Very pleasant and professional delivery driver
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Customer
Feefo Verified
7 months ago
What Customer said about Your NRG:
Excellent
Excellent
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Customer
Feefo Verified
7 months ago
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Customer
Feefo Verified
7 months ago
What Customer said about Your NRG:
Delivered late.
Delivery three days late. I paid for an on or before date price.
Bethany
Your NRG
7 months ago
Thank you for your feedback. We’re sorry to hear about your experience and acknowledge that this situation is not in line with our usual level of service. Please accept our sincere apologies for the inconvenience caused.
CU
Customer
7 months ago
As a regular customer I was not informed of the lateness until the weekend. I basically didn’t get what I paid for. Let’s hope this is a one off.
Bethany
Your NRG
7 months ago
Thank you for coming back to us, we’re genuinely sorry to hear how this impacted you.
We completely appreciate that, as a regular customer, you expected both the agreed timeframe and proactive communication, especially having selected an “on or before” delivery option. It’s disappointing to hear that this wasn’t your experience.
Your feedback has been noted and shared internally, as situations like this are not reflective of the standard we work hard to maintain.
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Trusted Customer
Feefo Verified
7 months ago
Reliable
Reliable delivery and good price.
Bethany
Your NRG
7 months ago
Hello,
We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
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Customerx
Feefo Verified
7 months ago
What Customerx said about Your NRG:
good
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Customer
Feefo Verified
7 months ago
What Customer said about Your NRG:
Oil delivery
Arrived by the date given and friendly service
Bethany
Your NRG
7 months ago
Hello,
We are pleased that you received your oil promptly. Thank you for choosing Your NRG and for taking your time to leave us a review.
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PG
Peter Gregson
Feefo Verified
GBR
7 months ago
What Peter Gregson said about Your NRG:
A GOOD REVIEW
All good, customer care, price and delivery driver, will use again
Bethany
Your NRG
7 months ago
Hello,
Thank you for your five-star review, we are pleased that you are happy with our customer service.
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Trusted Customer
Feefo Verified
7 months ago
Very good
Very good
Friendly driver
Delivered with a smile
Took care
Bethany
Your NRG
7 months ago
Thank you for your review!
We’re so pleased to hear our driver made a great impression, delivering with a smile and taking care is exactly the standard we aim for.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.