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Novuna Vehicle Solutions Reviews | Customer Service Reviews for https://www.feefo.com/reviews/novuna-vehicle-solutions | Feefo

Displaying all 352 reviews

Trusted Customer

4 years ago

Date of purchase: 11/24/2020

Very helpful, considerate and polite. Clear explanations. Prompt communication

Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

See full customer review

Mohammed

Luton

4 years ago

Date of purchase: 10/30/2020

What Mohammed said about Novuna Vehicle Solutions:

Good product knowledge and friendly service.

Professional.

Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review Mohammed, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

See full customer review

Matthew

Lincolnshire

4 years ago

Date of purchase: 10/22/2020

What Matthew said about Novuna Vehicle Solutions:

Security worries

This was my first time hiring, I was unsure of the security aspects of texts and emails. Thankfully a couple of calls helped. Looking back it was me worrying, not Hitachi at fault.

Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review Matthew, it is greatly appreciated! We hope you love your new Audi A6! Kind regards, SophieHCVS Marketing Team

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Trusted Customer

4 years ago

Date of purchase: 10/14/2020

A can do approach

A very good experience. Needed the car swiftly with very limited availability nationally. Nick located one and the paperwork progressed to a successful conclusion. The only niggle was a lack of...

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Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

See full customer review

Peter James

4 years ago

Date of purchase: 10/14/2020

What Peter James said about Novuna Vehicle Solutions:

Very good communication and friendly service. Sorted out any questions I had very quickly.

Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review Peter, it is greatly appreciated! We hope you love your new DS 7! Kind regards, Sophie

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Chris

4 years ago

Date of purchase: 10/13/2020

What Chris said about Novuna Vehicle Solutions:

Inaccurate lead time

Vehicle ordered with a lead time of 6-8 weeks. Now been 8 weeks and still no update of an expected delivery date

Sophie

Novuna Vehicle Solutions

4 years ago

Hi Chris, firstly thank you for taking the time to leave us your review. I’m sorry to hear that there has been some miscommunication around your Tesla Model 3; if this is something you would like to discuss further, please do get in touch directly with our Sales team on 03330606426. ^thank you, Sophie HCVS Marketing Team

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Trusted Customer

4 years ago

Date of purchase: 09/25/2020

Great service and order process so far!

So far a big thumbs up in communication and very easy order process. The representative was really great, friendly and very helpful. The only problem we had was that the wrong email address was...

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Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

See full customer review

Thomas

Wirral

4 years ago

Date of purchase: 09/29/2020

What Thomas said about Novuna Vehicle Solutions:

Throughout this mad times they have stepped up to the plate,reassured me everything will be fine and now I'm looking forward to the delivery of my new car,very professional and I'm full of gratitude...

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Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review Thomas, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

See full customer review

Ryan

4 years ago

Date of purchase: 09/25/2020

What Ryan said about Novuna Vehicle Solutions:

Great customer service, was happy to help with all my queries and kept me up to date with progressing the order.

Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review Ryan, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

See full customer review

Peter

Stockport

4 years ago

Date of purchase: 09/10/2020

What Peter said about Novuna Vehicle Solutions:

Great service

Great service from start to finish, clear information provided and delivered on their promises

Sophie

Novuna Vehicle Solutions

4 years ago

Thank you for your review Peter, it is greatly appreciated! We hope you love your new Vauxhall Grandland X! Kind regards, Sophie

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About Novuna Vehicle Solutions

Novuna Vehicle Solutions is one of the UK's leading providers of vehicle leasing and fleet management services. Novuna Vehicle Solutions operate more than 70,000 assets and are one of the top 10 largest leasing companies in the UK. Uniquely in the market, we can offer a comprehensive range of assets, from cars, to HGVs, specialist equipment and plant machinery.

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0343 351 9034

Hakuba House, White Horse Business Park, North Bradley, Trowbridge, Wiltshire, BA14 0FL, United Kingdom