How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

157,519

22,568

4,324

1,012

1,730

187,153

ratings over the past year

Displaying all 892,870 reviews

Jenna

7 years ago

Date of purchase: 08/09/2017

What Jenna said about Next:

Love shopping At Next! 😍

Very easy to order and delivery is always on time and they always let you know that its been delivered to store or your house . There clothes especially for childen and babies I adore I always seem...

Read all

Product reviews

Sophie

7 years ago

Date of purchase: 08/12/2017

What Sophie said about Next:

Great next day delivery to local store. Arrived when it said it would. Product as expected - perfect for baby's first outfit.

Product reviews

Asma

7 years ago

Date of purchase: 08/15/2017

What Asma said about Next:

Excellent service

Quick fast service..friendly helpful staff

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/11/2017

Great service

Great fast service . Would definatley buy from them again

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/18/2017

Loved the pocket dress very comfortable,also the sandles looked lovely.wore with a lot of my holiday clothes. Never had a problem with next always on time with deliveries . Also if I need to return...

Read all

Susan

7 years ago

Date of purchase: 08/03/2017

What Susan said about Next:

Fast service

Fast efficient service

Jenny

7 years ago

Date of purchase: 08/01/2017

What Jenny said about Next:

Great buy..always great quality value for money

Highly recommended service next day service is grrat and am o4 pm slots work great so not waiting in all day

Rachel

7 years ago

Date of purchase: 07/31/2017

What Rachel said about Next:

True to picture, description and fit. Love this jackets versatility

delivered next day in store, no issues with not collecting straight away as they keep it for afew days. Staff really friendly and helpful- ordered two as wasn't sure of size, was able to try on in...

Read all

Trusted Customer

7 years ago

Date of purchase: 08/02/2017