How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

162,314

23,289

4,471

1,049

1,831

192,954

ratings over the past year

Displaying all 898,680 reviews

Trusted Customer

7 years ago

Date of purchase: 08/21/2017

Love these trousers

Love this range, so comfy. I have got them in every colour and live in them. They wash well and don't go baggy.

Product reviews

Paul

7 years ago

Date of purchase: 08/27/2017

What Paul said about Next:

Easy to use website... free pick up in store.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/24/2017

Grrreat

Love next .always had great service

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/09/2017

Pleased with product.

Good as is usual from Next. Rarely is there a problem.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/25/2017

Easy to browse and order really fast delivery... hassle free returns

Product reviews

Kerry

7 years ago

Date of purchase: 08/24/2017

What Kerry said about Next:

Love using Next

Quick, easy and kept me well informed of the delivery progress

Product reviews

Nusrat

Luton Bedfordshire

7 years ago

Date of purchase: 08/29/2017

What Nusrat said about Next:

Perfect fit always

Perfect fit for my little boy and lovely colour Loved it and next always has best customer services and super fast next day click and collect :-)

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/23/2017

Good service as usual!

Good service as usual, in got exactly what I ordered and out.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/08/2017

Very happy

Really impressed. Ordered at 9pm Friday and received 10am Saturday - couldn't have got it any quicker by going to the shop! Delivery turned up in the hour expected. Very happy with service and...

Read all

Product reviews

Kate

Argyll

7 years ago

Date of purchase: 08/20/2017

What Kate said about Next:

Ideal online shopping.

Great stock and prompt delivery

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Skinny Black Jersey Denim LeggingsMore reviews of this product (682)View product websiteCannot fault these trousers, fantastic quality, great price

Bootcut Black Jeans With StretchMore reviews of this product (108)View product websiteExcellent fit and good value

Monochrome Argyle Pattern SweaterMore reviews of this product (18)View product websiteFits as if it was made for me .sleeves not too long

Floral Ballerina SlippersMore reviews of this product (15)View product websiteBought as a gift for a friend.

Black Wool Blend Suit JacketMore reviews of this product (4)View product websiteGood quality and a reasonable fit

Navy Almond Toe CourtsMore reviews of this product (63)View product websiteVery comfortable with the padded sole not too high, I ordered these in wide and they are perfect. Will look nice dressed up or down with Jeans etc

Navy Pique Poloshirt 3 16yrsMore reviews of this product (4)View product websiteBecause next has best customer services and lovely clothes for kids and perfect fit .:-)

Black Formal Lace Up Leather Shoes Older BoysMore reviews of this product (56)View product websiteLovely smart looking shoes unfortunately have to be returned because they were a bit loose in the ankles.

Cotton Multi Header Blackout Curtains Studio Collection By NextMore reviews of this product (5)View product websiteGreat curtains that block out light as expected. Colour is lovely and well represented by the photos

Animal Print Two Band SandalsMore reviews of this product (2)View product websitePerfectly stylish for my holiday

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?