How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

151,486

21,594

4,121

975

1,652

179,828

ratings over the past year

Displaying all 885,382 reviews

Ursula

7 years ago

Date of purchase: 07/29/2017

What Ursula said about Next:

Your clothes are classy

Excellent staff always

Product reviews

Julian

7 years ago

Date of purchase: 07/24/2017

What Julian said about Next:

Next excellent again

Superb soda. Great delivery

Trusted Customer

7 years ago

Date of purchase: 07/21/2017

Nipple toggles

Fantastic.

Product reviews

Tracie

7 years ago

Date of purchase: 07/23/2017

What Tracie said about Next:

Excellent service time after time

Can't fault them. Speedy delivery, great clothes, fab customer service, nothing is too much trouble

Product reviews

Mrs G Leahy

7 years ago

Date of purchase: 07/28/2017

What Mrs G Leahy said about Next:

The M2M curtain service was excellent. Made it easy at every stage

Elaine

Wakefield

7 years ago

Date of purchase: 07/24/2017

What Elaine said about Next:

Great service, will definately use again

I was kept informed about my purchase and was able to pick it up a day earlier than anticipated.

Product reviews

Jane

7 years ago

Date of purchase: 07/17/2017

What Jane said about Next:

Easy to use website, great products, friendly in store assistance

Product reviews

Iran

7 years ago

Date of purchase: 07/21/2017

What Iran said about Next:

Easy to use website, order ready to collect in 2 days. Will shop again.

Product reviews

Victoria

7 years ago

Date of purchase: 07/28/2017

What Victoria said about Next:

Next are my go to shop... if I need anything urgently and can get it from there I always use them... good quality stuff, reasonable price and if not satisfied can return it ... perfect 👌

Product reviews

Amy

7 years ago

Date of purchase: 07/23/2017

What Amy said about Next:

Returning customer

Quick delivery time, some initial glitches with registration and the app despite thinking i had been a customer for some years

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Vivienne Westwood By Melissa Pearl Orb Space Love PumpMore reviews of this product (1)View product websiteComfort and style and reasonable price for Vivian Westwood shoes

Sage Rubber JacketMore reviews of this product (12)View product websiteLove the colour. It's definitely waterproof however there is a slight design fault for those big busted ladies. The white toggles appear slightly higher at breast level so as you can imagine the...Read all

Skinny Black Denim LeggingsMore reviews of this product (125)View product websiteLove these, great fit, comfortable and comes very long which is great, and they don't fade for a long while, good value too

Sid The Sausage Dog DoormatMore reviews of this product (16)View product websiteIt was just as described online

Ochre Metallic Strap Sandals Older GirlsMore reviews of this product (2)View product websiteLovely style, comfortable and seem to be good quality

Multicolour Briefs Seven Pack 1.5 12yrsMore reviews of this product (8)View product websiteGood fit and colours. Quick service.

Collection Luxe 300 Thread Count Cotton Waffle Stripe Bed SetMore reviews of this product (11)View product websitePerfect, beautiful quality, very happy

Sleep In Silk Mattress ProtectorMore reviews of this product (52)View product websiteFits brilliantly on my deep mattress

Teal Woven Stirling Check Multi Header Lined CurtainsMore reviews of this product (1)View product websiteFabric, print, range, size options all excellent! Let down on the top tape being quite cheap and thin so when hung as tape top version they top tab looks saggy.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?