How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,579

20,903

3,998

945

1,585

175,010

ratings over the past year

Displaying all 878,450 reviews

Colette

7 years ago

Date of purchase: 07/19/2017

What Colette said about Next:

Absolutely fab- market leader in terms of service- quick and efficient.

Nicola

7 years ago

Date of purchase: 07/18/2017

What Nicola said about Next:

Quick and excelllent delivery. Good, clear information on whether the items are in stock and how long until delivery takes place.

Product reviews

Franklyn

London

7 years ago

Date of purchase: 07/27/2017

What Franklyn said about Next:

Great leather shoes

I find my ordering very easy and fast. No problem encountered.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/25/2017

Lovely shoes for the money

Ordered online excellent service

Jane

Portsmouth

7 years ago

Date of purchase: 07/18/2017

What Jane said about Next:

First class service

Excellent next day deliver service. Purchases were well packaged and clothes were delivered uncreased

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Ordered 2 dresses online one in stock the other was a 3/4 week wait. Website easy to use

Product reviews

Freya

7 years ago

Date of purchase: 07/19/2017

What Freya said about Next:

Late & Reckless delivery

Delivery was late and vase was damaged at depot meaning I had to wait for even longer for it.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/25/2017

i love it

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/18/2017

Lovely

Yes

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Arrived when specified. Easy to collect.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

4 Person Cuba Insulated Picnic BagMore reviews of this product (14)View product websiteWas exactly what I was looking for

Brown Leather Slip OnMore reviews of this product (4)View product websiteVery nice and cosy shoes. The price for it was good too. I went to pick it up at store. It was during rush hour time so I waited for awhile before getting it. Apart from that, all the services...Read all

Lustre LanternMore reviews of this product (3)View product websiteReally beautiful lantern. I've had a lot of comments from friends

Mink Longline Satin ShirtMore reviews of this product (3)View product websiteA really versatile shirt. Wear it with jeans or trousers for a smarter look.

Navy Linen Blend DressMore reviews of this product (23)View product websiteClassic alternative to LBS. Can be styled up or down. Good for.

Petrol Ceramic VaseMore reviews of this product (4)View product websiteLovely design and good quality for price

Blue Blazer Shirt And Short Set 3mths 6yrsMore reviews of this product (6)View product websitei like with short it look different but should add more colours with new look but i love it its verg nice

Beaverbrooks Silver Cubic Zirconia Tennis BraceletMore reviews of this product (4)View product websiteIt come on time , is lovely. Thank you 😊

Red Block Heel SandalsMore reviews of this product (6)View product websiteExcellent. Vibrant colour and very comfortable. Good value for money.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?