How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,888

20,970

4,005

948

1,592

175,403

ratings over the past year

Displaying all 878,774 reviews

Caroline

7 years ago

Date of purchase: 07/20/2017

What Caroline said about Next:

I ordered two items online. They were delivered to store on the day promised. I had a text message to let me know my order was in store. Would recommend.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/17/2017

Arrived very promptly so pleased with service

Product reviews

Shaneen

7 years ago

Date of purchase: 07/20/2017

What Shaneen said about Next:

No copper more steel colour

Very disappointed with this and if I hadn't been desperate for a kettle I would have returned as this is so not a copper coloured kettle as described.

Product reviews

Sharon

7 years ago

Date of purchase: 07/17/2017

What Sharon said about Next:

good fast service

Trusted Customer

7 years ago

Date of purchase: 07/20/2017

I sent flowers to a frIend. I did not see the flowers but they were delivered on the agreed dste

Elizabeth

7 years ago

Date of purchase: 07/20/2017

What Elizabeth said about Next:

Cute slippers

So cute, lovely colour, my 4yr old grand daughter thinks they are peter rabbit!! She loves them.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Very easy

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/20/2017

Excellent service as always, never had a single complaint.

Carol

7 years ago

Date of purchase: 07/20/2017

What Carol said about Next:

Great service always my first choice

Excellent service

Product reviews

Linda

7 years ago

Date of purchase: 07/17/2017

What Linda said about Next:

Bought them for my friend for a birthday present she loved them and I thought they were excellent value would highly recommend Also the service was excellent but then Next is an excellent company

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Blue Yellow Colourblock Rash Vest 3 16yrsMore reviews of this product (5)View product websiteWas bought to protect son from the sun . Worked really well so did not need to apply sunscreen under the top. Was slightly too tight (even though my son is so skinny) and the neck is high so did...Read all

White Rash Vest 3 16yrsMore reviews of this product (9)View product websiteThis top was faulty but did not realise until my son was in the pool. The sides were not stitched correctly so it had two holes either side. The colour I would not recommend as went yellow in the...Read all

Easy Slider SlippersMore reviews of this product (1)View product websiteBecause they don't have any give in them, struggle to get them on sometimes, only kept them because I thought they would give a bit, still waiting.

Pyramid Kettle Studio Collection By NextMore reviews of this product (35)View product websiteVery disappointed with this and if I hadn't been desperate for a kettle I would have returned as this is so not a copper coloured kettle as described.

Toffee Bunny Slippers Younger GirlsMore reviews of this product (5)View product websiteGorgeous and cute slippers

Full Cup Wonderbra Full Effect BraMore reviews of this product (15)View product websiteThis is so comfy and great support

Grey Brushed Check TopMore reviews of this product (22)View product websiteGreat jumper. I wear it with skinny jeans or leggings

Make Me Beautiful Lip Gloss SetMore reviews of this product (1)View product websiteExcellent value for your money the colours are lovely would highly recommend

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?