How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

151,237

21,561

4,113

974

1,646

179,531

ratings over the past year

Displaying all 885,175 reviews

Sandra

Dunfermline

7 years ago

Date of purchase: 08/12/2017

What Sandra said about Next:

Tailored Petite Jacket is a perfect fit giving a Classy look

This was purchased on line and ready to me collected at local store .Served with polite staff

Product reviews

Lisa

7 years ago

Date of purchase: 08/01/2017

What Lisa said about Next:

Picky teen

Easy transactions quick delivery easy returns

Product reviews

Zoe

7 years ago

Date of purchase: 08/12/2017

What Zoe said about Next:

Quick service, as described

Delivery times as stated or better than stated on website (for example, an item it listed as 4 weeks before it would be delivered was actually delivered in 2.5 weeks). Good fit of children's clothes.

Product reviews

Debbie

7 years ago

Date of purchase: 08/15/2017

What Debbie said about Next:

I bought as a birthday present for my friend and she absolutely loved it😍😍

Product reviews

Anthony

7 years ago

Date of purchase: 08/03/2017

What Anthony said about Next:

Disappointment with 1 happy with the othet

The bag I recieved was damaged the clips holding the bag together were not attached the glue and stitching has come apart. Shoes were perfect

Product reviews

Sandra

7 years ago

Date of purchase: 08/09/2017

What Sandra said about Next:

Great service .

Great service. Fabulous quality

Product reviews

Kerry

7 years ago

Date of purchase: 07/31/2017

What Kerry said about Next:

Shocking

Faulty products, faulty fitting, damage to my home , incorrect deliveries , terrible wardrobe . Fitting service should be offered. A lot of money for a cheap , shoddy piece of furniture!

Product reviews

Amanda

Southgodstone Surrey

7 years ago

Date of purchase: 08/15/2017

What Amanda said about Next:

Great Levi's fit is lovely true to size

Definitely recommend. Lovely jeans

Product reviews

Roy

7 years ago

Date of purchase: 08/09/2017

What Roy said about Next:

Perfect item and good quality at a reasonable price

Would recommend these items service was excellent

Product reviews

Marie

7 years ago

Date of purchase: 07/31/2017

What Marie said about Next:

Shop at ease

Orders generally arrive on or before time, delivery or home store southampton good. Reliable sizing, making it easy to order, good quality clothing, and reasonably priced.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Black Tailored Single Breasted JacketMore reviews of this product (8)View product websiteThe petite fit was just lile a made to measure jacket

Black Sporty Leather Lace Ups Older BoysMore reviews of this product (106)View product websiteGood quality ideal school shoes

Grey Camouflage Joggers 3 16yrsMore reviews of this product (7)View product websiteComfy smart looking Wash nice

Pleated Skirt Two Pack 3 16yrsMore reviews of this product (69)View product websiteSeem good quality and length on my daughter. Have washed well.

Neutral Hobo BagMore reviews of this product (2)View product websiteLoved my purchase as it was a gift for my friend

Adidas Run Duramo LiteMore reviews of this product (8)View product websiteVery good shoes good value

Black Suit CarrierMore reviews of this product (9)View product websitePoor quality bag and damaged

Metallic Brocade Knockdown SlippersMore reviews of this product (1)View product websiteFabulous shoes. Comfy and bang on trend

Navy Bird Embroidered SlippersMore reviews of this product (2)View product websiteJust fabulous. Love them. Bang on trend

Flynn Wardrobe Studio Collection By NextMore reviews of this product (76)View product websiteTerrible wardrobe, incorrect fitting , incorrect deliveries, on 3 rd set of doors , still not sorted ! A lot of money for a shoddy piece of furniture

Skinny Levi's 711 Miles To Go Skinny JeanMore reviews of this product (2)View product websiteFantastic jeans true to size

Slim Fit Dark Blue Belted JeansMore reviews of this product (37)View product websiteGreedy item and good quality

Tan Textured Toe CapMore reviews of this product (3)View product websiteItem are of good quality and great fit and excellent style

Superdry Logo Flip FlopMore reviews of this product (1)View product websiteWorn by pool on holiday, comfortable

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?