How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,147

20,751

3,959

947

1,574

174,378

ratings over the past year

Displaying all 874,397 reviews

Gemma

7 years ago

Date of purchase: 07/22/2017

What Gemma said about Next:

My son loves them.

Trusted Customer

7 years ago

Date of purchase: 07/26/2017

Arrived on time and very good quality. Comfortable and washed well too.

Elizabeth

7 years ago

Date of purchase: 07/26/2017

What Elizabeth said about Next:

Nice jacket grandson says it s nice material and comfy

Excellent service kept me up to date with my order waited just a moment to collect it and lovely staff

Next Customer Services Team

7 years ago

Thanks for the lovely feedback, glad to hear you are happy with the service.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/27/2017

The flowers were not as pretty as in illustration. Fairly disappointing

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/27/2017

Prompt delivery

Fast service

Product reviews

Louise

7 years ago

Date of purchase: 07/22/2017

What Louise said about Next:

Easy to order and collect from local store. Very fast with the next day delivery, even if late at night

Product reviews

Catherine

7 years ago

Date of purchase: 07/23/2017

What Catherine said about Next:

Next have always offered an excellent service, this product is great & my daughter has it in her bedroom, although it was a bit expensive for a laundry basket.

Trusted Customer

7 years ago

Date of purchase: 07/26/2017