How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,200

21,183

4,049

956

1,617

177,005

ratings over the past year

Displaying all 880,921 reviews

Wendy

7 years ago

Date of purchase: 08/01/2017

What Wendy said about Next:

Nice top

Very good and always quick

Product reviews

Tracy

7 years ago

Date of purchase: 08/06/2017

What Tracy said about Next:

Service

Excellent service from start to finish . Products arrived when said they were going to. Very satisfied with the quality of the product also .

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/08/2017

Great online service

Easy online ordering and efficient delivery

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/06/2017

difficult to contact and then very late collection i.e 8.45pm, but was very apologetic as he was so busy.

Product reviews

Emma

Carlisle

7 years ago

Date of purchase: 08/16/2017

What Emma said about Next:

Next's service is always great.

Product reviews

Linda

South Lanarkshire

7 years ago

Date of purchase: 08/12/2017

What Linda said about Next:

First Class

Easy to read website, lovely photographs of items. Excellent service from start to finish

Product reviews

Hilary

7 years ago

Date of purchase: 08/03/2017

What Hilary said about Next:

Helpful

Always very polite and helpful when I phone

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/31/2017

Great communication and delivered in time.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/07/2017

delivery

It is a great service. You order and it is delivered when they say it will be.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/04/2017

I love NEXT

Everything went well on the purchase and the delivery was spot on .

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Taupe Chest Stripe Knitted PoloMore reviews of this product (1)View product websiteWore with jeans and trainers for a smart casual look

White Faux Fur Unicorn Pom KeyringMore reviews of this product (4)View product websiteQuality very good ideal size for children

White Unicorn BagMore reviews of this product (25)View product websiteVery good quality and a great size for children

Grey Tutu Cloud Print Sleepsuit 0 9mthsMore reviews of this product (2)View product websiteGorgeous outfit very girly can't wait for her to grow into it!

White Unicorn Sister Sleepsuit 0 18mthsMore reviews of this product (13)View product websiteCute little romper not too pink!

Blue Perfect ShirtMore reviews of this product (11)View product websitesent item back as it did not fit - way too long

Green Dino Wellies Younger BoysMore reviews of this product (21)View product websiteThese wellies are mint very robust. The rubber scratches really easily so they looked shabby within a week. My little boy wears wellies a lot though as he loves being outside in them. His last ones...Read all

Red Blue Poppy Print Sleepsuits Three Pack 0mths 2yrsMore reviews of this product (12)View product websiteLovely patterns fit and quality. Would recommend

Grey Car Knitted Jumper 3mths 6yrsMore reviews of this product (2)View product websiteGreat quality jumper bought as a birthday present for my grandson.

Khaki Monster Crew Neck Jumper 3mths 6yrsMore reviews of this product (5)View product websiteReally good quality jumper bought for my grandson who loves monsters at the moment. Ideal

Collection Luxe 300 Thread Count Cotton Waffle Stripe Bed SetMore reviews of this product (10)View product websiteIts looks same as in the photo's

Navy Belted Workwear DressMore reviews of this product (13)View product websiteGorgeous flattering dress. Excellent value for money, have recommended to family and friends.

Wide White Linen Blend Parallel TrousersMore reviews of this product (9)View product websiteThey fit well. I am delighted. the only down side is the material is very thin. They would be even better if the material was a little thicker.

Set Of 2 Beaded Tassel Tie BacksMore reviews of this product (1)View product websiteThey are beautiful and the colour matches my curtains perfectly

Set Of 3 Cultivate Storage JarsMore reviews of this product (13)View product websiteUnusual compared to other sets from other companies and love the colours

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?