How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,471

21,265

4,064

960

1,628

177,388

ratings over the past year

Displaying all 882,750 reviews

Trusted Customer

7 years ago

Date of purchase: 08/15/2017

lovely garment

lovely garment promptly delivered to my chosen store

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/17/2017

Comfy but trendy pumps

Ordered delivered to local store next day.

Product reviews

Alison

Johnstone

7 years ago

Date of purchase: 08/17/2017

What Alison said about Next:

Quality, efficiency and excellent customer service

I have been a next customer for over 20years and I would say that speaks volumes. They go above and beyond with customer service, their footwear is excellent quality and now they've teamed up with...

Read all

Product reviews

Melanie

Chelmsford

7 years ago

Date of purchase: 08/01/2017

What Melanie said about Next:

I ordered a shirt for my husband in the evening and it was delivered by the next afternoon to my local store for collection

Product reviews

Hilary

7 years ago

Date of purchase: 08/08/2017

What Hilary said about Next:

exerellent service delivered the next day

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/08/2017

Fast delivery, products in stock in relevant sizes. Good quality clothing.

Product reviews

Simcha

7 years ago

Date of purchase: 08/16/2017

What Simcha said about Next:

It fits nicely and looks good

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/06/2017

Great value

Next service is consistently good

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/05/2017

Quick delivery, kept me informed. Trousers were good quality and fitter well.

Product reviews

Maxine

7 years ago

Date of purchase: 08/09/2017

What Maxine said about Next:

Lovely bedding

Fab quality , have bought next bedding before , good value for money & always washes well

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Neutral Metallic Rib Crew CardiganMore reviews of this product (20)View product websitenot worn anywhere yet but looks good in my mirror

White Laceless TrainersMore reviews of this product (7)View product websiteBought a pair of these last summer and loved them. Wore them this summer even washed them and they were fine. By chance saw them in recent directory so ordered a new pair and put them away for next...Read all

Grey Wedge ShoebootsMore reviews of this product (2)View product websiteI bought these shoes last year in a slightly lighter colour and they were fab. So comfortable almost like slippers. As soon as I saw them this year, I had to buy them. I have had loads of compliments...Read all

Slim Fit Short Sleeve Smart ShirtMore reviews of this product (1)View product websiteThe white shirt looks smart and I liked the detailing on the collar and the contrasting black buttons which was perfect for a black and white night on holiday. However once washed it is awful to iron...Read all

2 Slot Toaster Studio Collection By NextMore reviews of this product (4)View product websitebrilliant for the money just what I wanted

Kettle Studio Collection By NextMore reviews of this product (4)View product websitebrilliant value for the money

Light Pink Signature Oxford ShirtMore reviews of this product (6)View product websiteExcellent quality shirt. Great fit.

White Signature Oxford ShirtMore reviews of this product (12)View product websiteExcellent quality shirt, good fit.

Multi Feather Print Sunsafe Two Piece Set 3 16yrsMore reviews of this product (4)View product websiteFits really nicely and looks good

Boss Hugo Boss T Shirts Three PackMore reviews of this product (178)View product websiteBought for a fashion conscious grandson and he loved them. More colours would be good.

Grey Pique Zip Through HoodyMore reviews of this product (1)View product websiteFabulous quality for the price.

Slim Fit Navy Slim Fit Suit TrousersMore reviews of this product (144)View product websiteFitted well and great quality

2 Pack Hadley Stripe Bed SetMore reviews of this product (17)View product websiteWanted to add some brightness to the room , great way of doing it

Cotton Rich Plain Dye Pleat ValanceMore reviews of this product (8)View product websiteSome balances you buy are very thin material ,these are good quality

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?