How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

154,072

22,031

4,208

1,001

1,684

182,996

ratings over the past year

Displaying all 888,563 reviews

Louise

Boston

7 years ago

Date of purchase: 08/15/2017

What Louise said about Next:

Great service.

Always excellent. So easy to do business with.

Trusted Customer

7 years ago

Date of purchase: 08/30/2017

Really good pillows - I have some and bought these as a housewarming gift

Amy

7 years ago

Date of purchase: 08/31/2017

What Amy said about Next:

Fab quality, quick delivery, a tad expensive

Next always have fabulous quality clothes n deliver very quickly the only downfall in my opinion is the prices. It is a lot of money for what it is, hence I don't buy from them as often as I would...

Read all

David

7 years ago

Date of purchase: 07/30/2017

What David said about Next:

Great service and top products

I always order to pick up my parcel from my local store and everytime my parcel is waiting and given to me by customer focused staff

Susan

7 years ago

Date of purchase: 08/30/2017

What Susan said about Next:

Great pjs

Ordered and collected in less than 24 hours and no queues at tills always fast and efficient service

Trusted Customer

7 years ago

Date of purchase: 08/30/2017

Speedy delivery granddaughter loves the slippers. Excellent service.

Product reviews

Janet

7 years ago

Date of purchase: 08/31/2017

What Janet said about Next:

Needed the bag to match my shoes, it was oerdext

Excellent service

Claudia

7 years ago

Date of purchase: 08/29/2017

What Claudia said about Next:

Going Downhill?

Seem to be having s few problems with stock recently and promising things they cannot delivery. However, I did receive a phone call to say they'd be refunding the delivery charge, which eases the...

Read all

Product reviews