How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,682

21,301

4,069

965

1,629

177,646

ratings over the past year

Displaying all 883,004 reviews

Raja

7 years ago

Date of purchase: 08/28/2017

What Raja said about Next:

Service

Very good service

Kim

7 years ago

Date of purchase: 08/23/2017

What Kim said about Next:

Good service

David

7 years ago

Date of purchase: 08/05/2017

What David said about Next:

Never expect issues

Top class

Trusted Customer

7 years ago

Date of purchase: 08/14/2017

Quality Service and Production

For this transaction the service was very good and the products where of a higher standard than I had expected.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/21/2017

Great value for money

Beautiful colour great fabric drys really quickly. Purchased towels and a bath mat from another high street store as you didn't have this colour in stock worst decision every can live with the towels...

Read all

Sarah-Jane

7 years ago

Date of purchase: 08/21/2017

What Sarah-Jane said about Next:

Fantastic

Never have any issue ordering online and delivery is always quick to store. Friendly staff at Hayes too.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/02/2017

Leggings arrived on time.

Product reviews

Laura

7 years ago

Date of purchase: 08/20/2017

What Laura said about Next:

Can't be beaten

Always excellent service. Communication is very good with messages updating you on the progress of your order. The best returns policy with no problems at all.

Product reviews

Saran

7 years ago

Date of purchase: 08/25/2017

What Saran said about Next:

Quick and simple

Product reviews

Teresa

7 years ago

Date of purchase: 08/25/2017

What Teresa said about Next:

Excellent service fast delivery. The item well made Good value for money

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Set Of 2 Round Nest Of TablesMore reviews of this product (3)View product websiteGreat look and good quality

Chest Studio Collection By NextMore reviews of this product (1)View product websiteHigh quality product and great look

Grey Flat Front Trousers 3 16yrsMore reviews of this product (255)View product websiteAlways get school trousers from Next. The fit and quality is great and the adjustable waist is brilliant as my two need the length but not the waist size.

Skinny Inky Blue Denim LeggingsMore reviews of this product (68)View product websiteIts the quality of the leggings which let them down...good fit and comfortable for 1 wearing but since low temperature wash and line drying have lost elasticity and keep falling down ... to keep...Read all

Straight Light Blue Ripped Straight JeansMore reviews of this product (10)View product websiteVery nice jeans and look good. Have worn them with flip flops and black ankle boots with black top

Carrot Neutral Cotton Buckle Carrot TrousersMore reviews of this product (2)View product websiteLove, love these trousers. Have worn them with loafers and heels. Nicely cut and high waisted so they give a nice slimming shape.

Black Brogue DerbyMore reviews of this product (4)View product websiteNice style. Substantial quality

Grey Mesh Print Sporty Zip Through 3 16yrsMore reviews of this product (11)View product websiteFast delivery. Items well made

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?