How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

156,393

22,414

4,288

1,010

1,706

185,811

ratings over the past year

891,574 out of 891,313 reviews

Patricia

Birmingham

7 years ago

Date of purchase: 09/18/2017

What Patricia said about Next:

Excellent

When I rang to ask for the courier to collect,the young lady was very helpful and booked in my collection.the regular delivery man picked it up and he is so helpful and polite

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/18/2017

Excellent

Product reviews

Carole

7 years ago

Date of purchase: 09/18/2017

What Carole said about Next:

preppy jacket

Excellent delivery, arrived in store as promised

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/18/2017

Great shop, great service

Great online store. Free next day delivery to store on orders up until midnight is fantastic and saves lots of time and hassle actually going to the shop. Simple and easy website to use, would highly...

Read all

Product reviews

Vicky

7 years ago

Date of purchase: 09/05/2017

What Vicky said about Next:

Beautiful pair of shoes!!

Quick and easy buy, super fast delivery and beautiful pair of shoes .

Trusted Customer

7 years ago

Date of purchase: 09/18/2017

excellent product

Easy ordering. Informative emails about product order and delivery/collection.

Trusted Customer

7 years ago

Date of purchase: 09/18/2017

good fast delivery but twice with sale merchandise i have ony received half of the pjs i ordered

Product reviews

Merise

7 years ago

Date of purchase: 09/18/2017

What Merise said about Next:

Excellent

Very good

Product reviews

Sarah

7 years ago

Date of purchase: 09/18/2017

What Sarah said about Next:

Quick and easy and lovely delivery driver

Quick and east

Product reviews

Isobel

7 years ago

Date of purchase: 09/04/2017

What Isobel said about Next:

Quick delivery. Easy to use ordering

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Blue Sweat Dress 3mths 6yrsMore reviews of this product (4)View product websiteThe dress looks lovely and I dressed it up with tights and ankle boots for my granddaughter who is 18 months old

Navy Check Dress 3 16yrsMore reviews of this product (8)View product websiteI purchased two of these,but I had to return one as it did not fit.

Black Padded GiletMore reviews of this product (3)View product websiteLight weight and warm even the pockets are lined so will be excellent for cold weather walks

Navy Neppy Texture JacketMore reviews of this product (11)View product websiteLovely colour, small fit, kept it anyway as loosing weight|||

Skinny Black Pull On Coated LeggingsMore reviews of this product (79)View product websiteGreat jeans, very smart and dressy. they are coated but not at all plastic looking. Fit wise they are perhaps on the slightly larger side so maybe order the size below your usual.

Black Parka 3 16yrsMore reviews of this product (36)View product websitenot as good as posh parker i bought from them last year

Black Brogue Detail Chelsea BootsMore reviews of this product (23)View product websiteVery good value for money

Black Sporty Leather Lace Ups Older BoysMore reviews of this product (107)View product websitePleased with shoes. Happy with delivery

Navy Longline HoodyMore reviews of this product (6)View product websitePleased with delivery and items

Charcoal BomberMore reviews of this product (2)View product websiteGood fit, nicely finished. Plan to order another one

Pendle Wipe Clean Pvc TableclothMore reviews of this product (8)View product websiteNice every day cover. Bright and cheerful design. Good value

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?