How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,200

21,183

4,049

956

1,617

177,005

ratings over the past year

Displaying all 880,921 reviews

Michelle

7 years ago

Date of purchase: 08/23/2017

What Michelle said about Next:

I love the shoes in my sleep cos I have a sleep problem but I love them

Product reviews

Natasha

7 years ago

Date of purchase: 08/12/2017

What Natasha said about Next:

Easy to use. Helpful staff when picking up in shop. Very convenient.

Product reviews

Deena

7 years ago

Date of purchase: 07/30/2017

What Deena said about Next:

lovely quality curtains, large pillow cases too which is a bonus.

came in two days.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/25/2017

Ombré lamp.

Have been trying to get an online chat for days with next and it keeps crashing and disconnecting the chat. I'm unable to call due to living in an area with limited service. Apart from this delivery...

Read all

Product reviews

Huma

Birmingham

7 years ago

Date of purchase: 08/03/2017

What Huma said about Next:

Mrs

Excellent bargain, good quality shirts and most importantly nicely fits my 11 yr DS. Very happy with the purchase..

Product reviews

Rassel

East London

7 years ago

Date of purchase: 08/21/2017

What Rassel said about Next:

Great service

Great service. Always delivered on time, at home or to the nearest store.

Product reviews

Suzanne

7 years ago

Date of purchase: 08/04/2017

What Suzanne said about Next:

Size unavailable in shop but was able to order online and collect next day. Prompt efficient service.

Product reviews

Sharon

7 years ago

Date of purchase: 08/16/2017

What Sharon said about Next:

school trousers

Bought these for my 15yr old daughter who likes slim fit but not skin tight and very fussy to my surprise she loves them. She said they very comfortable nice fit and don't rise up the leg so I 've...

Read all

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/12/2017

Always excellent service at my local store

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/28/2017

Good

Yes I would. Quick easy ordering and collection

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Silver WedgesMore reviews of this product (4)View product websiteI love them they fit great

Adidas Originals Black Zx FluxMore reviews of this product (7)View product websiteGood comfy school shoes for son

Adidas Padded JacketMore reviews of this product (9)View product websiteGood waterproof jacket. Nice and warm

Cotton Waffle Blackout Lined Eyelet CurtainsMore reviews of this product (36)View product websitegood quality curtains, my daughter is very happy with the matching bedroom set.

Collection Luxe 300 Thread Count Cotton Waffle Stripe Bed SetMore reviews of this product (63)View product websitegreat quality cotton, large pillow cases makes them feel luxurious.

Ombre Ceramic Table LampMore reviews of this product (14)View product websiteThe product is great, we love it! However we did have some trouble getting the lampshade to sit straight on the base, it look a lot of effort and we are now unable to move the lamp without the shade...Read all

Long Sleeve Shirts Five Pack 3 16yrsMore reviews of this product (108)View product websiteExcellent quality, really pleased with the quality of the shirts.. nicely fit on my 11yr old 😊

Skinny Charcoal Stretch Skinny Fit Plain Front TrousersMore reviews of this product (7)View product websiteGood quality product. Fits as expected.

Bright Blue Five Pocket Denim Shorts 3 16yrsMore reviews of this product (3)View product websitePractical shorts for pre teen, perfect for holidays.

Skinny Stretch Skinny Trousers 3 16yrsMore reviews of this product (27)View product websitePerfect school trousers for my fussy 15yr who likes slim fit not to tight great in length to as she is tall and added bonus they was well

Nude Beach Jelly Diamante SandalsMore reviews of this product (3)View product websiteFit my wife perfectly well

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?