How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,460

20,693

3,958

953

1,561

174,625

ratings over the past year

Displaying all 867,584 reviews

Miranda

7 years ago

Date of purchase: 07/24/2017

What Miranda said about Next:

Excellent service

Next customer service is always excellent . They are one of the few retailers that actually still put the customer first . Their customer service team are friendly , knowledgeable and are able to...

Read all

Trusted Customer

7 years ago

Date of purchase: 07/25/2017

Good product!

Very helpful staff member

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/17/2017

Good quality

Great service

Product reviews

Nicky

7 years ago

Date of purchase: 07/20/2017

What Nicky said about Next:

Excellent service

Excellent service. Ordered to be delivered to store and the texts and alerts sent kept me very up to date. Very friendly in store when I went to collect

Katerina

7 years ago

Date of purchase: 07/25/2017