How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,544

20,682

3,945

952

1,556

174,679

ratings over the past year

865,535 out of 865,487 reviews

Shabina

7 years ago

Date of purchase: 07/17/2017

What Shabina said about Next:

always a good service with next, helpful and polite

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/17/2017

Fantastic Service Always very helpful

Geoff

7 years ago

Date of purchase: 07/26/2017

What Geoff said about Next:

Easy to order online and courteous service when picking up from store

Product reviews

Debbie

7 years ago

Date of purchase: 07/26/2017

What Debbie said about Next:

Items are easily found. Fast delivery.

Product reviews

Karen

purley

7 years ago

Date of purchase: 07/26/2017

What Karen said about Next:

super sheets

these sheets are lovely. true to size and wash well with no shrinkage. worth paying the bit extra for.

Anna

7 years ago

Date of purchase: 07/25/2017

What Anna said about Next:

Straight forward, good fit.

Ordering and collection was straight forward.

Product reviews

Sylvia

Bridgend

7 years ago

Date of purchase: 07/26/2017

What Sylvia said about Next:

Lovely quality and a great price

Would buy from them again very fast delivery into my local store and always excellent quality

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/26/2017

Great products

Quick order, polite staff when picking my order up and all products fit wonderfully and look great on.

Product reviews

Margaret

Belfast

7 years ago

Date of purchase: 07/23/2017

What Margaret said about Next:

Excellent prompt service

They kept me well informed as to arrival of parcels both at home delivery and shop delivery

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/29/2017

Great customer care

From purchase through to delivery and returns the whole process is painless! I like the way Next keeps you informed at each stage

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Alphabet Wash BagMore reviews of this product (5)View product websitemy friend loved it. will love it when he goes away.

Navy Check Grey Dobby Woven Shorts Two PackMore reviews of this product (5)View product websiteThe style was what I was looking for. Would be 5 stars if they were non-iron.

Pink Ballet Wrap Dress 3mths 6yrsMore reviews of this product (2)View product websiteBeautiful dress for my daughter's birthday party. Very pretty and she loves that she could twirl in it.

Pink Butterfly Wing Pumps Younger GirlsMore reviews of this product (2)View product websiteVery pretty shoe and sturdy. Detail on the wings is very pretty.

Superdry Shockwave SunglassesMore reviews of this product (2)View product websiteThey look good. Stylish, attractive, practical.

Coral Dragonfly Short Sleeve PyjamasMore reviews of this product (18)View product websiteGreat quality and a very good price

Black Chunky Mary Janes Shoes Older GirlsMore reviews of this product (45)View product websiteMy daughter day's there very comfortable and they look fab on.

Black Skater Skirt 3 16yrsMore reviews of this product (147)View product websiteLook lovely on, nice and they stretch.

Copper Effect Next SteamerMore reviews of this product (29)View product websiteIt was a present person was very pleased with it

Copper Effect Slow CookerMore reviews of this product (38)View product websiteWas a present think she was pleased with it do not have a picture of the item

Black Brown Signature Reversible Leather Textured BeltMore reviews of this product (2)View product websiteGood product, exactly as expected

Slim Fit White Signature Oxford ShirtMore reviews of this product (16)View product websiteGood quality for the price

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?