How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,795

20,710

3,943

950

1,555

174,953

ratings over the past year

864,450 out of 864,413 reviews

Mark

7 years ago

Date of purchase: 07/23/2017

What Mark said about Next:

Great service

Anna

7 years ago

Date of purchase: 07/17/2017

What Anna said about Next:

Package not delivered but you have taken my money

My parcel was not delivered to my address. I do not know where it is and i have gone to all the neighbours. None have it. Hermes the courier is appalling and i have to prove the package was not...

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Mechelle

7 years ago

Date of purchase: 07/26/2017