How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,217

21,213

4,054

958

1,627

177,069

ratings over the past year

Displaying all 882,501 reviews

Mary

Stoke-on-Trent

10 months ago

Date of purchase: 07/30/2024

What Mary said about Next:

Beautiful kettle

Both the shop and online services were excellent.

Product reviews

Tara Bruce

Hailsham

10 months ago

Date of purchase: 07/30/2024

What Tara Bruce said about Next:

Super soft long length

Quick and on time

Product reviews

Rebecca

Bristol

10 months ago

Date of purchase: 07/30/2024

What Rebecca said about Next:

Straightforward

Easy to order and easy to collect.

Product reviews

Trusted Customer

10 months ago

Date of purchase: 06/15/2024

Excellent

The staff in shops were very helpful, efficient & friendly

Product reviews

Trusted Customer

10 months ago

Date of purchase: 07/30/2024

Good

Product reviews

Simon

Leeds

10 months ago

Date of purchase: 07/30/2024

What Simon said about Next:

Excellent service and products

5 star service!

Product reviews

Trusted Customer

10 months ago

Date of purchase: 07/30/2024

Service was very good, very helpful

Trusted Customer

10 months ago

Date of purchase: 07/30/2024

Positive

No problems with the service I received

Product reviews

Emma

London

10 months ago

Date of purchase: 07/30/2024

What Emma said about Next:

Good quality, but shapeless.

Always fast delivery.

Product reviews

Annette

Stevenage

10 months ago

Date of purchase: 07/30/2024

What Annette said about Next:

Great service.

Great service, items arrive next day or as specified, which is very good.Picking products up at store is easy and staff are friendly and chatty.If there is a problem, I've always received an email,...

Read all

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Salter Colour Changing Cordless Glass KettleMore reviews of this product (8)View product websiteThe kettle design is beautiful and the illuminating light at the bottom is an additional. We also love the changing in colour as it's boiling.

Black Supersoft Bootcut JeansMore reviews of this product (190)View product websiteThey’re the right length

Pink/ Yellow Floral Short Pyjamas 3 Pack (1.5-12yrs)More reviews of this product (8)View product websiteAbsolutely gorgeous - could even wear these as day wear!Good quality, thicker fabric means they are durable and should last.

Black/Blue/Pink/Multi 5 Pack Cycle Shorts (3-16yrs)More reviews of this product (40)View product websiteGreat value multi-pack. My daughter has always insisted on wearing dresses but these have converted her! She says they are really comfy. Lovely soft fabric and great choice of colours.

Blue Textured Tummy Shaping Control SwimsuitMore reviews of this product (17)View product websiteFitted perfect & was very flattering.

White Drawstring Waist Boy Shorts With LinenMore reviews of this product (12)View product websiteGoid fit.

JoJo Maman Bébé Lilac Lemon Zebra Print Deluxe Sleeved BibMore reviews of this product (1)View product websitePerfect

JoJo Maman Bébé Pink Strawberry Zebra Print Deluxe Sleeved BibMore reviews of this product (2)View product websitePerfect

JoJo Maman Bébé Mustard Zebra Zebra Print Deluxe Sleeved BibMore reviews of this product (1)View product websitePerfect

JoJo Maman Bébé Pink Safari Zebra Print Deluxe Sleeved BibMore reviews of this product (2)View product websitePerfect

Navy Blue Long Length Belted Cargo ShortsMore reviews of this product (22)View product websiteExcellent product, fit, quality and delivery service.

Black Long Length Belted Cargo ShortsMore reviews of this product (26)View product websiteExcellent product, quality, fit and delivery service. 5 stars

Black 10 Pack Trainer SocksMore reviews of this product (38)View product websiteGood quality

Ravel White Stiletto Heel Court ShoesMore reviews of this product (1)View product websiteThe shoes looked lovely in the picture but they were very small fitting & much too tight. I have narrow foot but shoes were very uncomfortable. Regretfully I had to return them.

Black Relaxed Fit Jersey Short Sleeve DressMore reviews of this product (2)View product websiteA bit too plain and shapeless for me. It’s good quality, but just not what I was looking for. Quite narrow on the hips, even though it’s stretchy, and I thought it would probably ride up when wearing.

Love & Roses Animal Print Jersey Scoop Neck Vest TopMore reviews of this product (1)View product websiteLovely jersey material, good fit and nice pattern. It washes well, not too creased but I'll iron it, on reverse.I also bought the black and pink animal print one as well.Great price point too.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?