How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

154,286

22,069

4,214

998

1,684

183,251

ratings over the past year

Displaying all 888,872 reviews

Hyacinth

Wembley

9 months ago

Date of purchase: 10/09/2024

What Hyacinth said about Next:

Hya’s review

Excellent service

Product reviews

Yvonne

Liverpool

9 months ago

Date of purchase: 10/10/2024

What Yvonne said about Next:

Best comfort ever

Brilliant service always keep me up dated usually deliver the very next dat.

Product reviews

Trusted Customer

9 months ago

Date of purchase: 09/18/2024

Staff

Great

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/10/2024

Love next for my son clothing always comfy

Came the next day

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/10/2024

Excellent service.

Christine

Darlington

9 months ago

Date of purchase: 10/03/2024

What Christine said about Next:

Sherlock chairs

Ordered on Friday they arrived on Monday at 8.30. Just unfortunate they wouldn’t go through the door in the boxes and delivery people ar not allowed to take them out of the boxes

Product reviews

Lisa

tayside

9 months ago

Date of purchase: 10/10/2024

What Lisa said about Next:

always good service

Product reviews

Sha

9 months ago

Date of purchase: 10/10/2024

What Sha said about Next:

Good

Never experienced

Product reviews

Trusted Customer

9 months ago

Date of purchase: 09/17/2024

Great buy

Excellent

Product reviews

Trusted Customer

9 months ago

Date of purchase: 10/10/2024

Excellent

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

White Thin Strap VestMore reviews of this product (484)View product websiteGreat value, quality material

Nude Total Support Non Wire BraMore reviews of this product (67)View product websiteHaving a larger bust 42DD i am quite surprised this bra gave me lift a cleavage and is the most amazing comfort i have ever had in a bra. Will be getting every colour

Nike Pale Pink Junior Star Runner 4 TrainersMore reviews of this product (2)View product websiteLook great but once dirty with grass stains that's it they are stained for good

Green Jersey Sweatshirt And Joggers Set (3mths-7yrs)More reviews of this product (94)View product websiteComfy and looks good

Tweedy Check Murray Ochre Yellow Sherlock Highback ArmchairMore reviews of this product (17)View product websiteNice chair a bit firm but I’m sure they will soften in time. They go well with my room.

Black Longline Thin Strap VestMore reviews of this product (250)View product websitefab for under shirts or on its own. Really comfy and wash well.

Black High Waist Cotton LeggingsMore reviews of this product (29)View product websiteToo tight and small more like skinny

Pink Floral 100% Cotton Long Sleeve PyjamasMore reviews of this product (21)View product websiteVery pretty and most of all comfortable

Green Freya ShadeMore reviews of this product (28)View product websiteNot hung yet but will look great

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?