How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

146,715

20,655

3,956

950

1,565

173,841

ratings over the past year

Displaying all 871,825 reviews

Helen

Bedfordshire

1 year ago

Date of purchase: 05/31/2024

What Helen said about Next:

Lightweight dressing gown.

Easy to navigate the website, quick delivery by a lovely courier and fast collections.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/31/2024

Top quality polo shirts

Quick and easy service as ordered online

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/01/2024

Quick & easy to return

Items always arrive on time. Quick & easy online shopping at next. Have completed many online purchases from next without any problems at all

Product reviews

Monica

Southport

1 year ago

Date of purchase: 06/22/2024

What Monica said about Next:

Heart tea lights

Arrived on time and in perfect condition

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/29/2024

Purchased bracelet for my daughters wedding

Good service

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/31/2024

Excellent value

Always had good customer service from Next. Any account issues I’ve experienced over the years of shopping with them have always been resolved quickly and efficiently, not that I’ve had that many...

Read all

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/01/2024

Satisfied with my online purchase.

Product reviews

Lorraine

1 year ago

Date of purchase: 05/31/2024

What Lorraine said about Next:

Massive

Good service

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/01/2024

Best shopping experience

Been shopping with next for years and I would say 95% of the time I have been happy shopping in store or online. Their returns process is stress free and so easy to set up for collection. Now they...

Read all

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/01/2024

So far no bad experience with online and store shopping.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Lime Green Floral Lightweight RobeMore reviews of this product (6)View product websiteLightweight with a pretty design.

Orange/Pink Mini Tie Front Summer DressMore reviews of this product (9)View product websitePurchased this summer dress for my holiday. It is exactly as illustrated on website. Was nice & cool. True to size & a great price. Was happy enough with the dress. Would recommend

Grey English Rose XL Tealights Heart CandleMore reviews of this product (42)View product websiteGreat value and perfect for my new bathroom

Jon Richard Silver Tone Crystal Heart BraceletMore reviews of this product (2)View product websiteIt’s a nice bracelet I like the adjustment on it makes life easier than ones that need adjusting to fit It’s a nice addition to my jewellery box

White Summer T-Shirt With LinenMore reviews of this product (23)View product websiteReally good quality linen blend top, washes very well, good choice of colours. Had lots of compliments whilst wearing. Excellent value for money.

Multi Graffiti Sports Leggings (3-16yrs)More reviews of this product (2)View product websiteDaughter likes the quality of the leggings and very happy.

Pink/Ecru Cream/Floral Soft Jersey Joggers 3 Pack (3-16yrs)More reviews of this product (2)View product websiteGood quality clothing. Definitely would recommend to friends and families.

Friends Like These Red Short Sleeve V Neck Tunic TopMore reviews of this product (1)View product websiteThis top is huge and not true to size. I would say go down at least 2 sizes.

Dark Blue Slim JeansMore reviews of this product (32)View product websiteI find these the best fitting jeans for my shape. Very comfortable to wear and they look super stylish.

White Dragonfly Short Sleeve Print Polo ShirtMore reviews of this product (1)View product websiteThis is certainly a wow factor. Great fitting shirt love the pattern and colours. Very comfortable to wear.

Multi Swirl Tie Dye Zip Through Hoodie (3-16yrs)More reviews of this product (8)View product websiteI've ordered this colourful hoodie for my daughter and she loved it. It fits her perfectly with lots of space to grow.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?