How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,266

20,712

3,969

952

1,568

174,467

ratings over the past year

Displaying all 869,558 reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Excellent service

Product reviews

Anita

wton

12 months ago

Date of purchase: 05/29/2024

What Anita said about Next:

Good service

service with Next is good i've had a few issues with Next sending me faulty goods which i sent back, overall good and solves issues quite quickly.

Product reviews

Michele

Northampton

12 months ago

Date of purchase: 05/29/2024

What Michele said about Next:

Last minute bikini purchase

Super fast delivery

Product reviews

Karen

12 months ago

Date of purchase: 05/27/2024

What Karen said about Next:

Always easy to order and no problems if something needs to be returned.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Good service

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Mint velvet jacket

Excellent

Product reviews

Andrea

12 months ago

Date of purchase: 05/29/2024

What Andrea said about Next:

Good service, prompt delivery

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Great speedy service.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Lovely dress

As always great service with easy collection.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 05/29/2024

Next is great I always order from here for my whole family, delivery is quick and returns are easy!

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Lobster Print Bardot Puff Sleeve Jersey Summer DressMore reviews of this product (2)View product websiteBeautiful dress really Happy with the fit . Very comfortable. True to size . Would purchase again.

Khaki Green Shaping Padded Wired Bikini TopMore reviews of this product (13)View product websiteComfortable and looks good but the cups have gone a bit wrinkly after just one wash.

Yours Curve White Khaki Foil Print TopMore reviews of this product (2)View product websiteLovely top - easy to wear and comfortable.

Mint Velvet White Boucle Pocket JacketMore reviews of this product (2)View product websiteLovely jacket and fits well

Yellow Born in 2024 Jungle Gift Bag and Card SetMore reviews of this product (7)View product websiteExcellent quality, beautiful design

JoJo Maman Bébé Pink Bunny Appliqué Zip SleepsuitMore reviews of this product (3)View product websiteBeautiful item. So sweet and very well made.

M&Co Green Tropical Print Knot Front Maxi DressMore reviews of this product (6)View product websiteThis dress is so flattering and comfy. Lovely soft, stretchy material.

Jon Richard Silver Cross Over Cubic Zirconia Cuff BraceletMore reviews of this product (1)View product websiteNice bracelet wore for a wedding, it did discolour a little but think that was due to swimming with it on!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?